Mirador Real Estate

---

Name: A***** D******
Date: 2022-05-31 15:35:49
Rating: 5
Comment: Had a wonderful experience with Mirador real estate and Besnik Hakaj in particular. We came into the city and our original broker canceled on us the morning we were scheduled to find an apartment. Within minutes of calling Besnik had us on the phone and worked to have multiple properties lined up by the end of the day. We signed the same day and are very happy with where we have ended up. Could not have asked for a better experience and would highly recommend!

---

Name: K*** B****
Date: 2022-03-01 20:03:13
Rating: 5
Comment: I first reached out to Louise Torrisi at the end of January 2022 for an April 1 move-in date. I was told by many agents before that it was too early to start renting for this time period and nothing else. Louise informed me of the same but gave me her personal cell and email and told me to contact her towards the end of February and she would help me, and help me she did. I have never experienced the personal service that Louise provided in any industry, let alone real estate. It is difficult renting in New York (I have a history of renting in Ann Arbor, MI and most recently San Diego, CA which was super straightforward) and Louise guided me through the whole process. I told her my desired location and price and she was able to provide me options immediately. The application process was tricky and I needed to use a guarantor which made it more complex but I was in constant communication with Louise via text or phone to make sure all my ducks were in a row when it came time to submit. She braved the cold to FaceTime me from outside the apartment so I could get a feel of the building and the neighborhood (I am still in California and was not able to visit). My application was accepted and she was very excited for me, as our work together had been a huge success! I am moving into a great place on April 1 because of Louise’s personal dedication to serving her clients. I will 100% reach out to her when I need to look at properties again and anyone reading this should too. Thank you Louise!

---

Name: M***** S******
Date: 2021-09-25 18:39:34
Rating: 5
Comment: I officially moved to the city earlier this year and was overwhelmed by the short deadline I had to find an apartment. I was overwhelmed until I met Louise Torrisi. She was so responsive and understanding of my situation and worked overtime to help get me into my current apartment. She made everything about the process seamless AND made it fun again. I could tell I was in good hands as Louise is experienced and smart. I would recommend her to anyone living in the city looking to rent OR buy.

---

Name: Z** H*****
Date: 2021-09-10 14:26:33
Rating: 5
Comment: All the rave reviews are right. If I could give 10 stars, I would. I worked with Adam and I had THE BEST experience. On-time, super professional, helpful & just an all-around amazing person to work with.While working with Adam, I was only shown clean, well-kept apartments in great locations that were within my budget. I got a great apartment & now everyone is asking me for Adam’s business card. Even Charlene who I worked with during closing was super helpful & responsive!I’m telling you, if you’ve stumbled upon this company through StreetEasy (though their website has even more great options) you’ve struck gold!!!!

---

Name: M****** N****
Date: 2021-03-18 09:51:29
Rating: 5
Comment: I dont write many reviews, but I just wanted to say how much my wife and I enjoyed working with Besnik in locking down an amazing 2 year deal on our new apartment. Hes an extremely knowledgeable and thorough straight shooter who really made the whole leasing process a pleasure. He happily went to bat for us in getting everything we wanted in our lease, and immediately responded to our every question and request long after the lease was signed. If youre looking for an apartment through Mirador, or at 21 West End, ask for Besnik. I promise hell take care of you!

---

Name: H*****
Date: 2020-09-07 03:25:43
Rating: 5
Comment: This PRAISING review goes to Derek Huckins while I was apt hunting at 21 West End luxury apartments. Mirador Real Estate is lucky to have him as a rare asset and Dermot Company has a great brand liaison that I firmly recommend. Derek is the absolute best from being patient, listening to my apartment needs, helping me to imagine the space design and finding the best price - all while focusing on finding me the best unit to call home. Derek’s even gone the extra step of staying in touch with me after the first few visits didn’t pan out- he continued searching for new units and ways to find a home in the building for me.

---

Name: Y*** Y***
Date: 2020-09-02 23:51:25
Rating: 5
Comment: Besnik is a great guy. Everything went smooth, and I cant thank him enough.10/10 would recommend.

---

Name: J**** D****
Date: 2020-08-19 22:13:48
Rating: 5
Comment: This 5-star review goes out to Jennifer Peterson aka Broker of the Year. Despite Covid-19 turning the real estate market into a frenzy of renters and anxious landlords, Jennifer was unnerved from the start. Within 48 hours of cold calling her about yet another StreetEasy post, she helped me secure the best deal possible on an incredible (unlisted) apartment. She is amazingly organized, responsive, compassionate, and, well, good at her job. 10/10 would recommend.

---

Name: V**** J***
Date: 2020-08-13 18:34:03
Rating: 5
Comment: My wife and I worked with a handful of brokers, but went through an amazing and smooth experience with Besnik H. at Mirador Real Estate. Even with the pandemic restrictions and limitations in seeing apartments, Besnik was flexible enough to show us multiple options and helped us find the best space for us.He was professional to the T and also eased any concerns we had with the building we were moving to.In addition, Besnik and Stefania B. (Mirador associate) were very quick in responses and helped us negotiate the best price for our apartment.Pros- Very quick and responsive- Flexible- Transparent- Had our best interests in mind- ProfessionalCons - Not really any I can think of- Only thing I can think of is the constant back and forth when working with building management which is understandable in this environment.Many thanks to them, as we are very happy with our new home.Ask for Besnik H. Highly Recommended!

---

Name: N**** P******
Date: 2020-06-15 23:24:46
Rating: 5
Comment: After communicating with multiple other realtors/brokers (outsie of Mirador) we felt so insecure to work with anyone else. My roommate and I had the pleasure of working with Todd Kanfer. While we never got to meet in person Todd was super responsive and professional the entire process. He made sure to be super thorough in all details of our prospective apartment. He also was available and quick to get us the answers to all of our questions. Todd made this process so much easier for us and helped lifted a lot of the stress off our shoulders. We could not be any more thankful for his hard work and professionalism. If we have to move again I would probably reach out to Todd to help.

---

Name: A**** K***
Date: 2020-04-29 23:02:03
Rating: 5
Comment: I am so thankful to Mirador Real Estate, especially Besnik and his professionalism in helping me find a new home in the City, especially as things are difficult during Covid19. Thank you so much for all your help and going above and beyond.

---

Name: L** R*******
Date: 2020-03-25 02:37:30
Rating: 5
Comment: After a very long apt search, found an apt on StreetEasy that happened to be run by Mirador. Ted Henwood showed me the apt, he was super patient and helpful. Showed me the place twice. He advised me to move quickly as he knew it would go quickly and he was right. Luckily, thanks to Ted and Karla, a Mirador manager, I secured the apt. It’s only been a week, but happy so far.

---

Name: S******* M****
Date: 2020-02-25 21:28:03
Rating: 5
Comment: I had an amazing experience working with Besnik Hakaj! He went above and beyond what is expected and did not stop until I found an apartment that I loved. I have worked with Besnik in the past and will continue to work with him in the future. I would recommend Besnik to anyone who asks!

---

Name: M*** F*******
Date: 2020-02-13 20:42:06
Rating: 5
Comment: Worked with Ted Henwood who was extremely professional and helpful in helping me an my family as we looked for our apartment. He was extremely responsive and kept us very plugged in on inventory that met our needs. Highly recommended.

---

Name: P**** C****
Date: 2020-01-22 14:46:54
Rating: 5
Comment: Really appreciate the service and honesty we got when working with Zack Haluszczak to find an apartment in Brooklyn. We were recommended to him by a friend of ours, Zack also helped them find their perfect match and the same thing happened with us. We texted him on a Saturday night and he had 7 places lined up for us on that Monday. Hes got a great read on people and a fantastic feel for his business. Id be happy to work with him again and Ill be referring him to all my friends in need.

---

Name: R****** M*****
Date: 2020-01-03 19:49:06
Rating: 5
Comment: Worked with Paul and had a great experience. I was moving cross country and had a lease break and needed to find a new tenant in about two weeks. Paul moved quickly and decisively and was able to secure a new tenant for me in no time, saving me a ton of money. He was very responsive which I appreciate and got the job done. Would definitely recommend.

---

Name: J******* G******
Date: 2019-12-16 20:47:20
Rating: 5
Comment: Over the past month, my family, boyfriend and I went through the process of finding an apartment in New York City and Zack Haluszczak made the process seamless and amazing! I was only able to see apartments for one day in New York, so he knew exactly where to take us and made things quick and easy. Zack is extremely knowledgeable with not only Manhattan but also towns around the area. His communication is also outstanding and it was easy to stay in touch with him during the entire process from start to finish. I HIGHLY recommend Zack and appreciate everything he did for me!

---

Name: Z*** F******
Date: 2019-11-19 01:59:39
Rating: 5
Comment: I had a great experience using Mirador to rent my apartment! Besnik was extremely accommodating and made the moving process a breeze. They have a beautiful and convenient office as well. Hes a great guy - Id highly recommend!

---

Name: B***** K****
Date: 2019-11-13 17:58:50
Rating: 5
Comment: This review is for Zack Haluszczak, my agent. Zack was amazing to work with - he quickly understood my needs and showed me relevant apartments from day 1! He had good relations with all the leasing agents so it was easy for us to get viewings done after hours or last minute, he just had to make a call :) I really appreciated that Zack saved me a ton of time looking at neighborhoods or buildings that werent a fit. I can be super picky - has to have enough sunlight/close to trains but not crowded/washer dryer etc. so he would tell when i would recommend something why it wasnt a fit for me and i didnt have to waste my time. Zack also covers more than Manhattan - a ton of connects in LIC and Brooklyn too. Highly recommend working with him!

---

Name: K**** K****
Date: 2019-10-02 18:43:50
Rating: 5
Comment: Paul M. helped us find our apartment and saw it through signing/moving in/etc. He was incredibly helpful and responsive and made the process quick and simple. I would definitely recommend him to anyone looking for a space in the city!

---

Name: N*** P**********
Date: 2019-07-18 23:23:50
Rating: 5
Comment: I had a great experience working with Mirador to find my new apartment in NYC. Kat was the person I worked with. She found a beautiful place for me and I am really happy with it. Kat truly went above and beyond to make sure everything went smoothly. She was very responsive, helpful and professional. Thank you very much!!!

---

Name: L**** M*****
Date: 2019-07-18 21:21:47
Rating: 5
Comment: Besnik went above and beyond my expectations while helping me find a new apartment. After he showed me the unit I reached out about, he took me to a few other buildings in the area with similar units without me even having to ask.None of the apartments worked out the first day, but he sent me periodic updates with other apartments that fit my criteria and eventually we found one that I liked. After I signed the lease, he stayed helpful and answered all my questions, unlike some brokers who collect their fee and walk away. Would definitely recommend working with Besnik and Mirador to find your next NYC apartment.

---

Name: S******* M*****
Date: 2019-04-08 12:59:41
Rating: 5
Comment: I recently worked with Paul Magyar and had an awesome experience! I needed to terminate a lease in Manhattan early and was responsible for finding the new long-term tenant to avoid major fees. I reached out to Paul to help me find a new tenant and he immediately got to work. He had a professional photographer come in and take photos of the apartment the very next day and we already had showings scheduled the day after the apartment was listed. After 3 showings, he found a new tenant for the apartment which was well within my best-case scenario timeline. He is extremely responsive by phone and email and was so helpful every step of the way. Couldn’t have been happier with my experience! Thanks Paul!

---

Name: C****** E**
Date: 2019-04-05 13:18:28
Rating: 5
Comment: Worked with Mirador Real Estate, and specifically broker Paul Magyar, earlier this month to secure our new apartment. Having been through the rental experience in New York on 3 different occasions, I can confidently say that Mirador & Paul provide a seamless rental process. Our broker Paul was incredibly responsive and super helpful. I never felt like our questions werent being answered and he always replied right away. He guided us through the process with ease and from start to finish there was minimal stress involved - a rarity. In the event we ever need a new apartment in the city, my first call will be to Paul!

---

Name: R**** G****
Date: 2019-01-31 11:43:16
Rating: 5
Comment: Hands down, the nicest gentleman I came across in the world of real estate in NYC is Ted Henwood. Not pushy, very patient, listens to exactly what you need in an apartment, does not show you places that don’t fit your description.

---

Name: K******** M*****
Date: 2019-01-09 14:01:32
Rating: 5
Comment: Everything so far, from initial inquiry to lease signing, has been very seamless and easy! Paul was able to set me up with an apartment viewing ASAP. He was super helpful and communicative during the application and approval process, answering emails within minutes. Overall, the experience has been great and would recommend Mirador and Paul to anyone on the apartment hunt!

---

Name: M*** R*******
Date: 2018-12-06 03:02:22
Rating: 5
Comment: Moving from Philadelphia, we were initially nervous having not known any agents in NY. We were connected by Street Easy to Ted and were pleasantly surprised. Ted looked out for our interests, listened to us and gave us spot on advice.We would use him again without hesitation. He took a scary process and made it a lot less scary for my wife and I !Thanks Ted for being honest with us!

---

Name: J**** K**
Date: 2018-11-19 23:42:45
Rating: 5
Comment: My roommate and I had the pleasure of working with Ted Henwood over the course of a month while we were looking for an apartment. He is by far the most professional, responsive, and helpful agent I’ve encountered since moving to NY. He was incredibly flexible and always made an effort to show us apartments when our schedules allowed so we could make a decision. Not only was he very accommodating, but he answered a barrage of questions from the time I met him until we finally signed a lease, and he was consistently professional and helpful throughout the entire process, even when we decided not to move forward with an apartment early on in the process.I sincerely recommend Ted for anyone looking for a place. You will not find another agent as patient (seriously, we really bothered him with questions nonstop) and as nice as Ted! I will definitely be reaching back out to him when I am looking to move again! Thanks, Ted!

---

Name: M** S********
Date: 2018-10-30 23:10:50
Rating: 5
Comment: Ted from Mirador was excellent in execution. From scheduling tours, questions had, signing lease and moving in - he made sure he was of service the entire way through. Diligent & smooth transaction.

---

Name: J****** R*****
Date: 2018-10-30 21:14:53
Rating: 5
Comment: Ted at Mirador is great -he really took the time to understand what I wanted. It was like a friend helping me over someone trying to just rent me anything. We found a beautiful place in my ideal location - within by budget too. Highly recommend! Mirador also has a pretty office.

---

Name: S****** F*****
Date: 2018-10-28 01:28:04
Rating: 5
Comment: I had the pleasure of working with Ted Henwood in my quest to find an apartment in the Union Square area. He comprehensively reviewed and showed the attributes of the building as well as the apartment. He thoughtfully discussed lay out and space usage. He even crawled up into the loft and took measurements! In our communication,Ted was highly responsive and accomodating to my interests and inquiries. In short, I will be calling Ted Henwood when I need a real estate professional.

---

Name: C****** C*****
Date: 2018-10-16 21:55:03
Rating: 5
Comment: Where do I begin? After listing my co-op apt for rent with 2 other agents over 6 months having moved from NYC to FL, God sent an angel in Deirdre Scott at Mirador. Her communication and follow-up throughout the process was thorough and honest. Deirdre was diligent in facilitating the viewing of the apt and processing of potential tenants. You get the feel that not only does she love what she does but also goes above and beyond to make sure it is done and feel right. Leasing the apartment was very challenging due to the slow process with the co-op board, as well as other restrictions that the board placed on potential renters. Deirdre patiently showed the apartment and helped guide the new renters through every step of the process, including assembling the application package for the board. She even took the extra step to make sure the tenants transfers the utilities immediately. I appreciate Deirdre and the Mirador team going the extra mile to ensure that the apartment was clean and ready for move-in. Melissa Noblit, thanks for the recommendation.

---

Name: J***** M********
Date: 2018-10-16 20:06:43
Rating: 5
Comment: Worked with Ariel and Stefania at Mirador on getting a lease signed swiftly on a newly renovated *no-fee* apartment at New York Tower. It went very smooth. All documents were able to be submitted online, that was great. From first showing with Ariel to exchange of keys with Stefania it was done in 1 week (Monday to Monday). Well done Mirador!

---

Name: T******* H*
Date: 2018-10-11 08:36:56
Rating: 5
Comment: I highly recommend you guys to work with Ariel Ambar. She is not only helpful but also really honest and patient to show and explain you everything about the apartment without hesitate.

---

Name: E******* B*****
Date: 2018-09-18 18:44:34
Rating: 5
Comment: Worked with Ariel Ambar. She was a great help and now me and my wife are enjoying a beautiful apartment in Manhattan.

---

Name: L****** P***
Date: 2018-07-14 01:46:17
Rating: 5
Comment: Great service, they are understanding of stress that people go through when finding an apartment. Also, they will give honest advice to a client and protect their interests.

---

Name: B***** R****
Date: 2018-05-30 22:07:28
Rating: 5
Comment: I had to relocate from SF to NYC with two dogs. Paul quickly figured out exactly what were were looking for and was able to find us a great place in the best neighborhood. I would recommend Paul to family, friends and google users!

---

Name: S***** S*****
Date: 2017-10-20 22:49:09
Rating: 5
Comment: Kunal was knowledgeable, professional, honest, and friendly throughout the rental process. He effectively and promptly responded to all questions and concerns - I would highly recommend

---

Name: D**** P*******
Date: 2017-09-23 15:18:55
Rating: 5
Comment: My wife and I could not speak highly enough of Mirador and especially the agent we worked with from the very start, Kunal Khemlani.Kunal took the time to meet us both on a public holiday and went though all our options, providing us with multiple listings to look at that met our specific criteria.From that point on Kunal was very professional, giving us honest answers and followed through on every promise.Kunal went out of his way on several occasions to make the process as smooth as possible.We are glad we were able to work with Mirador and especially Kunal.Thanks again for your efforts mate.Dave and Belinda

---

Name: R***** M*****
Date: 2017-08-22 21:21:38
Rating: 5
Comment: I notified my leasing office that I would be breaking my lease. I essentially had less than two weeks to find a new tenant or else I would be heavily penalized. Luckily, my leasing office connected me with Paul Magyar at Mirador Real Estate. First of all, Paul is an excellent communicator. He responds to texts and emails very quickly and he makes sure to always give you updates. Secondly, he is extremely knowledgeable and professional. He knows NYC rentals and what needs to be done to find a tenant. Lastly, hes confident. Even though we had such a short amount of time to find a new tenant, he was sure he would find one, which put my mind at ease and allowed me to focus on my move (NYC to Indiana).Not surprising, Paul found a tenant and I was relieved of all penalties. His professionalism and patience was key. I will be recommending him to my friends who still live in NYC and anyone I know who plans to move there. Thank you, Paul!!

---

Name: J***** F**
Date: 2017-08-21 18:53:27
Rating: 5
Comment: My experience with Kunal was great! He worked so fast in finding the perfect apartment for my cousin and I and we could not have been happier with how smoothly everything ran. Kunal was personable (able to develop a positive rapport with us instantly), and he also knew exactly how to expedite the overall process which landed us a place on the upper east side within two weeks of our initial meeting. With that being said, when working with Kunal, you never feel rushed. He wants to make sure he finds you the place that best suits you, therefore he is always cognizant of your feelings toward places he is showing you and encourages honest feedback. I highly recommend him!

---

Name: P**** S*******
Date: 2017-08-08 18:43:07
Rating: 5
Comment: Kunal was extremely helpful throughout my apartment hunting process, by listening and adhering to my and my roommates every needs. The process took a long few months but throughout that time he was able to show us over thirty places, in order to make sure he found the best home for us to live. He was also very honest when discussing any details regarding the application processes, which gave us a clear understanding of what we were getting into. I would highly recommend Kunal Khemlani.

---

Name: C**** C***
Date: 2017-08-05 03:12:15
Rating: 5
Comment: Kunal was extremely honest, accommodating and understanding throughout my and my roommate’s apartment hunting process. Although we had several obstacles along the way, he was happy to show us the overwhelming amount of over 30 units, ensuring we had found the perfect place in Gramercy. He adapted quickly and kindly to any and all unexpected circumstances and promptly responded all of my (many) inquiries, on top of never failing to disclose any details about the process. I am extremely pleased with his work and would highly recommend Kunal Khemlani.

---

Name: J**** P***
Date: 2017-07-28 20:23:11
Rating: 5
Comment: Within Mirador I worked specifically with Kunal. Kunal was great to work with, he was patient with me, offered very sage advice and recommendations and didnt waste time. He was very efficient with the way we did apartment searching, and worked with me to figure out what I wanted to look for. During the open houses, he would ask questions on my behalf that would make sure I was getting taken care of properly and not getting tricked or missing anything behind. He follows up on his promises and delivers on his services, I would highly recommend

---

Name: J***** L****
Date: 2017-07-24 01:00:55
Rating: 5
Comment: From the very start, Kunal was a consummate professional. My schedule was difficult to coordinate with; however, Kunal was flexible and managed our time well when we were on the search. In addition, his honesty, valuable input, and friendly demeanor went above and beyond that of any broker I had worked with previously. I recommend him highly and thank him for making the New York apartment finding experience a pleasant and meaningful one. He found me and my fiancé a place in Murray Hill. Only ask for him!

---

Name: I******* S***** D* M******
Date: 2017-07-11 14:22:02
Rating: 5
Comment: My two other roommates and I worked with Kunal. He was fantastic! Unlike many other brokers, he showed us about 16 apartments. It was definitely a lot, but he was not hesitant to do it. He wanted us to find our perfect apartment. Ive already recommended him to three of my other friends, as they will be searching for an apartment within the next month. I would recommend him to anyone who is on the hunt. He is honest, trustworthy, and not pushy. Make sure to ask for him!

---

Name: E**** T*******
Date: 2016-12-20 04:06:38
Rating: 5
Comment: Paul was amazing in helping us find our first apartment in NYC. He was quick to respond and positive through out the process. I would highly recommend his assistance!!!

---

Name: A***** A******
Date: 2016-11-30 22:24:58
Rating: 5
Comment: Paul M. from Mirador Real Estate was exceptional in helping me rent my NYC apartment, in a limited time period and with many management company restrictions. Paul is responsive, effective and a true professional. I highly recommend Paul to anyone needing real estate services.

---

Name: N****** I*****
Date: 2016-11-07 16:51:13
Rating: 5
Comment: Paul did a fantastic job sourcing apartments for us to view / consider. He made the apartment hunt process stress-free and easy. He suggested apartments that were in-line with our search criteria (i.e. price, location etc.), wasnt pushy, did his research, and listened to our likes / dislikes by location, unlike most other realtors. Look forward to working with him again.

---

Name: g******* d* i****
Date: 2016-10-23 23:23:48
Rating: 5
Comment: Paul was great in assisting us: super kind and flexible to show us the apartment and describe all pros and cons of the unit. Super reliable and fair throughout all the process. Highly recommended.

---

Name: J****** S****
Date: 2016-07-20 12:00:02
Rating: 5
Comment: True professionals! Try to work with Paul if you can, hell make your life easy.

---

Name: A***** G*****
Date: 2016-05-20 04:35:33
Rating: 5
Comment: Paul was so easy to work with. He was very accessible and easy to communicate with. Whether it was via text or email he always got back to me within 24 hours and usually within hours! He was very helpful through the process explaining how things work and sort of walking my through what I needed to be doing. Everything was done in a timely manner- getting the keys to my place, getting photos done by a photographer, getting clearance from my management company to lease the building, and setting up an open house. From start to finish it took 2-3 weeks. He was able to rent my apartment after only 1 showing and he got a total of 6 offers on the place (a small studio walk up). I was very impressed. He made the process very easy, stress free, and was a pleasure to work with. Id recommend him to anyone looking to rent their space.

---

Name: S***** L**
Date: 2015-09-29 05:03:17
Rating: 5
Comment: Mirador helped my bf find a renter for his coop. As a new/novice landlord, we appreciated that the agent was patient and responsive throughout the entire process. Overall they did a spectacular job, and we hope to use them to place us in our next apt!

---

Name: M****** T******
Date: 2015-09-28 19:01:47
Rating: 5
Comment: Jennifer R. at Mirador is awesome! Super professional and clearly works very hard to perform for her clients. Jennifer was brought in on a split fee transaction. We had some initial hiccups with my introducing realtor from another agency that brought us to the apt Jennifer was showing. Jennifer saw this and quickly covered many of the responsibilities that were to fall on our introducing realtor. And Jennifer did everything she could to ensure that we got the apartment. Jennifer also spent a lot of time working with us and the landlord to navigate some tricky financials on my side. Again, Jennifer put in the effort and got the results! Were in the apartment, we love it, and all thanks to Mirador and Jennifer Rs exception efforts!