The Sarah MacInnis Real Estate Team

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Name: M******* B******
Date: 2024-01-19 14:58:40
Rating: 5
Comment: Selling a house can be stressful and there is also so many little things that need to be done. Sarah and her team were organized and supportive. You can tell she has experience in the field and has a great list of anyone you could possibly need from maintenance to plumbers to cleaners who will get things done on time and for a reasonable price.I was living 2 hours away from the house I was selling but Sarah was always just a phone call or a text away when something needed to get done and she always took care of it quickly. She was a joy to work with!

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Name: A***** G****
Date: 2024-01-13 13:25:31
Rating: 5
Comment: We had an amazing experience working with Sarah and her team. Sarah has an in depth knowledge of Kingston real estate market. She was always available in person or on the phone even on weekends. She was very patient through the many homes we saw and many that we offered on but didn’t go through. We continue to work with her on renovation plans as she has access to all kinds of expertise in her ecosystem and loves helping thereby becoming a 1-stop shop for her clients!

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Name: L**** P*******
Date: 2024-01-12 23:04:00
Rating: 4
Comment: Second time using Sarah and her team. I thought they did a good job , but this time they out did themselves. Professional and very experienced!!!!

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Name: B****** M*****
Date: 2023-11-20 15:54:23
Rating: 5
Comment: As first time home-buyers, we had no clue what to expect in the home buying process. Jess made it extremely easy and stress free by providing us guidance and quick communication with our various questions. We appreciated her attention to detail and thorough knowledge. We would recommend Jess to anyone looking to buy or sell their home!

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Name: D**** H***
Date: 2023-08-16 23:47:05
Rating: 5
Comment: From the very start we felt 100% confident in Sarah and her team. We were kept informed all along the way. The written listing was right on the mark, it described our house and property perfectly. One thing that really surprised us was how many showings we had only hours after it went live, and our house sold in 1 day. It was an exhausting but brilliant outcome, thankyou to Sarah and Melissa who went the extra mile for us, even at 11pm the same evening. She did what she promised us, she sold our house. We would highly recommend the Macinnis Real Estate Team

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Name: A***** D***
Date: 2023-02-15 10:51:28
Rating: 5
Comment: Sarah and her team have been simply amazing to me and my family throughout the selling process. Very responsive to any and all of our long list of questions. They even were able to sell our house while we were out of the country! Sarah blew me away when she told me that her and her wife helped do some small painting and cleaning for us themselves to make it presentable for the showings they had scheduled for us. Such thoughtful and professional team. Went over and above, paying for a hotel for our tenants for the weekend, so be as stress free as possible during a long day of showings. They even included an Uber eats gift card for them!Sarah and her team are the best. Thanks so much for everything!!

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Name: P***** A
Date: 2021-06-08 03:10:38
Rating: 5
Comment: The Sarah Macinnis Real Estate Team was second to none! We had a rental property in Kingston and they were able to handle everything from afar, without us needing to visit once. Sarah was able to work her magic throughout the negotiation process to get us top dollar for our property.We dealt with Melissa Schelter throughout the process as well, she was wonderful - high level of customer service. I highly recommend the Sarah Macinnis Team for all your real estate needs. Thanks again!

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Name: T***** R
Date: 2020-05-30 03:03:10
Rating: 5
Comment: Words cannot describe the most amazing service the Sarah MacInnis Real Estate Team has provided our family these past few weeks!As a military family we have moved across Canada several times in the past and have purchased many a house. However this year was different, as never before have we faced so much uncertainty and stress brought about by the Covid-19 pandemic. Having to move to Kingston I was ready to settle for the first house that would suit my family most basic needs.But as luck would have it, I was referred to Sarah and her team. I knew from the very beginning after meeting Melissa their team lead, that I was in good hands. She listened to what were looking for and arranged showings to any and all houses that caught our eye. Phil (who gives off a great Dad vibe) attended all the showings on behalf of the team, and he made certain that I didnt settle for any house that didnt meet our expectations.As time went on I grew worried, however Melissa kept us informed and calmed. Sure enough the dream home came up and on the first day on the market Melissa immediately notified us and by the days end we had an accepted offer. In the coming days Phil arranged my house inspection, septic and well reports and even personally had the water tested without me even having to lift a finger. By the weeks end I was confident that this house was perfect both inside and out and was able to close on the house knowing that my family had a safe place to move to this summer.The best part is that I have yet to step into this new home as this was all done VIRTUALLY from the comfort of my own home in Yellowknife 5000km away!From the bottom of my heart I am indebted to the service Sarah and her team provided us. They are the industry standard of what professional realtors should be!To anyone who is looking for a realtor and facing the new reality of virtual home buying you would be choosing right to have Sarah and her team be your realtors!Thank you!

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Name: c*******
Date: 2019-09-26 12:42:43
Rating: 5
Comment: I would like to extend a huge thank you to the Sarah MacInnis Real Estate Team. Your high standard of service was evident immediately. I knew from the first day I met Sarah I was in good hands. They were very courteous, professional and hard working. They kept me up to date every step of the way. They were very helpful and answered all my questions. I am very pleased with their service. I would highly recommend Sarah’s Team if you want a pleasant experience. Sincerely. Carole Martineau

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Name: j**** c******
Date: 2019-08-21 21:01:11
Rating: 5
Comment: Sarah Macinnis and her real estate team have recently sold my Father - in laws house on the Petworth road. The sales team Sarah has hired were courteous, efficient and professional in all aspects of our real estate experience. I would like to thank Sarah and her team for the excellent service. Jamie Curragh.

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Name: B***
Date: 2019-07-11 21:24:47
Rating: 5
Comment: Leslie has been amazing! Never having owned a country home before, we had no idea what we were getting into. Leslie was always available to answer our (many) questions and steer us in the right direction. She made purchasing our dream country home a breeze! We seriously cant thank her enough.

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Name: A*** K*******
Date: 2019-06-19 18:33:11
Rating: 5
Comment: Sarahs team were incredibly professional in helping me and my wife buy our first home. They made the entire process easy and smooth so that we really enjoyed this experience. Melissa is the heart of the team and she truly impressed us with her professionalism and love for her job. Thank you - Im sure we will deal with you again!

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Name: M***** G*******
Date: 2019-06-06 20:55:01
Rating: 5
Comment: Awesome team!! They provide us super good advices.Thank you for your help we found a beautiful house for our family.

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Name: K**** E****
Date: 2019-06-06 15:47:44
Rating: 5
Comment: Sarah listened to our questions advised on what to have done prior to salefollowed up with iswe listed the house at an agreed upon price and house sold quicklyvery thorough and painless experience

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Name: K**** E****
Date: 2019-06-04 01:49:41
Rating: 5
Comment: Thank you for making selling our home an awesome experience. You and your team are so professional and thorough. I could not believe how modern the whole process was from the photos to the virtual tour to signing electronically, chatting online, after hours answering service and of course face to face. You have it covered. Highly recommend your team to anyone serious about buying or selling property. If we ever do this again you will be the first we call.

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Name: L****** M********
Date: 2019-05-21 15:08:54
Rating: 5
Comment: We started working with Jess who was very communicative and helpful throughout this process. Jess managed to book us multiple showings in this crazy market & took us through a few of the houses until we found the one we loved. She was very informative on the property & helped guide us with what to look for as we are first time home buyers & very new to this whole process. It was a pleasure to work with Jess & the Sarah MacInnis Real Estate Team. Thank you for all of your hard work!

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Name: A***** L
Date: 2019-05-03 23:29:18
Rating: 5
Comment: Sarah has been, by far, the best realtor we have ever had the privilege of doing business with. She really stood out for her honesty and authenticity. Her team was 100% reliable and always responded in a timely manner. I would recommend Sarah and her team to any friend or family member in heartbeat! Thank you for making the sale of our house a walk in the park!

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Name: F***** W**
Date: 2019-04-05 15:00:53
Rating: 5
Comment: I must say this has been quite the experience. Jessica has been so lovely and extremely helpful throughout the process. Anyone looking to buy a home definitely use Sarah MacInnis Real Estate Team as they truly know how to not only help you find the home you want BUT they are so kind and make you feel so comfortable. Its almost like you become a part of their family during the process. I purchased a home once before and NEVER had the experience that I had with this wonderful team. Thank you

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Name: W**** L*****
Date: 2019-03-22 01:18:36
Rating: 5
Comment: We purchased our townhouse through Jill Keeling from the Sarah MacInnis Real Estate Team. She did a great job in getting us into view the property right away and negotiated our offer which was accepted. The whole process was seamless. This has been our second purchase through Jill and the Sarah MacInnis Real Estate Team and would highly recommend them.

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Name: M******* M******
Date: 2019-03-21 19:57:21
Rating: 5
Comment: Wow! We just sold our second house with Sarahs team. This house sold before it even hit the market. Melissa is very knowledgeable and helpful. She is accommodating and kept us informed along the way. Very responsive when we needed information. A pleasure to work with. Highly recommended! Thanks so much. The Maloneys.

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Name: S***** W***
Date: 2019-03-21 08:44:42
Rating: 5
Comment: Sarah and her team are super friendly and helpful. She is very knowledgeable and understanding and was willing to work with my needs to get my property sold quickly and above my asking price. I would recommend this team completely.

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Name: J***** A*****
Date: 2018-11-26 17:28:12
Rating: 5
Comment: Wonderful experience. Sarah and her team were wonderful to deal with. I felt confident that they were looking out for my best interest while selling my home

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Name: I******* L*********
Date: 2018-10-02 14:02:22
Rating: 5
Comment: I had just the very best experience dealing with the Sarah MacInnis Real Estate Team, talk about professionalism and prompt responses to your questions, making sure I understood important things I needed to know. I could sleep well knowing that everything was going to be taking care of with just the very best intentions. They are just the best team around, I would hesitate for one minute if I had to choose again. Many thanks to Sarah and her team again!

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Name: J***** G***
Date: 2018-09-19 23:23:11
Rating: 5
Comment: Sarah and Melissa provided exceptional service throughout the entire process, including going way above and beyond in helping us with a couple of our investment properties. I cannot recommend them enough.

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Name: J*** C*******
Date: 2018-06-18 15:09:01
Rating: 5
Comment: Was kept informed every step of the way. Loved the automation service provided on viewings. Appreciated Phil Robertsons knowledge and input. He is an excellent Agent.

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Name: C******* B*****
Date: 2018-06-09 17:52:51
Rating: 5
Comment: Being first time homebuyers AND a military family, we needed to put a lot of trust in Sarah and her team - it totally paid off. We ended up buying the first house we looked at on our first day. Communication was always clear and concise, in person or via email. We never felt rushed or like we were being led astray. There was always rationale behind any advice offered or action taken. A special shout out to Jocelyn - The toddler wrangler. Our daughter still says her name.

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Name: M*** L*********
Date: 2018-05-21 14:28:57
Rating: 5
Comment: Sarah and her team are great!!! Very easy to communicate with and their feedback on showings up is top notch. We had a tough house to sell and they never gave up!!

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Name: D****** B*******
Date: 2018-05-15 10:29:13
Rating: 5
Comment: Second time I’ve had Sarah and her Team to sell my home .. twice my home sold in one day. Her experience and keeping with leading edge technology for showing my home on line had me so amazed with how incredible my home was shown on line that I’m looking forward to return to Kingston because I know my next experience with Sarah will be just as positive and rewarding.

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Name: D****** M*******
Date: 2018-05-03 12:59:40
Rating: 5
Comment: Exceptional service! Exceptional results! SMRT sold my property for top dollar in only 15 days. Thank you so much for your dedication and hard work! DM

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Name: C****** L******
Date: 2018-04-16 14:27:44
Rating: 5
Comment: I found your team very helpful and accommodating. As a first time homebuyer, they made me feel very comfortable!

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Name: J***** S****
Date: 2018-03-19 23:58:21
Rating: 5
Comment: Melissa is the greatest! Throughout a somewhat long process to find the right house for our family Melissa stayed positive and encouraging and we found a great house at a great price! She then turned around and sold our house quickly with no conditions and made it so easy! Everything went so much better than could be expected and was just perfect for our family, and its all due to Melissa and the Sarah McInnis team. They truly care and will go the extra mile for you! Thank you!