Zara Realty Holding Corp.
category: Apartment rental agency, Apartment building, Apartment complex, Furnished apartment building, Real estate agency
address: 166-07 Hillside Ave., Queens, NY 11432, United States
Phone: +1 718-291-3331
worktime:
address: 166-07 Hillside Ave., Queens, NY 11432, United States
Phone: +1 718-291-3331
worktime:
| Day | Time |
|---|---|
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–2 PM |
| Saturday | Closed |
| Sunday | Closed |
site: http://www.zararealty.com/
rayting: 4.2
services: Service options: On-site services,
rayting: 4.2
services: Service options: On-site services,
Real estate agency near me:
Champion NY Realty Inc. | Team Gomez at eXp Realty | Coldwell Banker American Homes | Corcoran Baer & McIntoshName: R***** N*****
Date: 2024-01-26 16:26:47
Rating: 5
Comment: There a Lady name Sue Gayadeen.She really made this a good experience. Thought I would have to deal with difficult and late staff. She was very professional and kind. Very rare. A plus for ZARA.
Name: A**** M******
Date: 2024-01-22 21:28:23
Rating: 5
Comment: Amazing experience!My lease was ending on April 24, but I needed to move to a bigger apartment for my family asap. I spoke to the office on November 2023, and Ryan gave me a few options to transfer- according to the location and price I was looking for. He was very helpful.Finally we decided to move in January, and Ryan clearly laid out all the details and costs of transfering.Me and my wife are really happy with Zara apartments for helping us transfer 3 months earlier without any extra charges.Also we are really grateful to Ryan for making it easy for us.I have been with Zaras since 2018 and hoping to continue for many years!!
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Name: T****** S****
Date: 2024-01-22 04:05:55
Rating: 5
Comment: As a tenant of Zara Realty for over 10 years I have always been happy when speaking with members of the main office. Recently I called Zara’s main office and spoke to the lovely Christina D. who was kind, genuine, and patient when listening to my concerns about there being no hot water in my apartment. Christina demonstrated excellent communication skills and willingly assisted me in solving the issue. Zara employees have consistently exhibited a high level of professionalism when speaking to clients, leaving me satisfied. Christina listened to my concerns and promptly contacted my building superintendent, solving the issue and allowing me to take nice hot baths in this freezing NYC weather. Overall, my experience with Christina and other Zara employees have made me a relatively happy tenant for the past 10 years, as the employees are helpful and warm individuals. Thank you!!!
Name: M**** T*******
Date: 2024-01-18 12:57:21
Rating: 5
Comment: Moving into their studio apartment was a breeze, thanks to their professionalism and efficiency. The well-designed bathroom and the onsite laundry facilities contribute to the delightful living experience. The staffs helpful nature and the well-maintained property make it a truly pleasant place to call home. The sense of ease and convenience in day-to-day living is something I cherish about this place!
Name: S******* J****
Date: 2024-01-15 16:35:35
Rating: 5
Comment: Great costumer service! Rayan was able to get me a parking spot immediately without any hassle.
Name: M***** M****
Date: 2024-01-11 06:51:32
Rating: 5
Comment: Very happy with the service, particularly grateful with Sue Gayadeen who walk me through the whole process, something new for me , but she made sure she helped me all the way . Thank you Sue !!!
Name: Z****** J********
Date: 2023-12-29 15:28:04
Rating: 5
Comment: Good morning This is Jenerette tenant in 88-05 Merrick Blvd 5G Jamaica NY 11432 , that it is my pleasure to recommend the super Karam and Ram, and Sue staff in your office. I’ve been living here for 25 years that I can proudly say that They’re dependable and incredibly hardworking. They have been efficient, professional, organized and amazing employees.Thank you. Happy Holidays!
Name: V***** D******
Date: 2023-12-29 12:21:16
Rating: 5
Comment: The transition to their studio apartment was seamless, and the well-designed bathroom added a touch of sophistication. The friendly superintendents and the well-maintained property make living here enjoyable. Beyond just a residence, forming connections with fellow professionals in the building has been an unexpected yet pleasant aspect of my stay. Its not just a place to stay; its a community where friendships and a sense of belonging flourish!!
Name: R***** S* B*****
Date: 2023-12-29 12:03:14
Rating: 5
Comment: I was hesitant to rent an apartment because I didnt know if I would feel safe. But this apartment rental agency exceeded my expectations in every way. The staff was attentive and responsive, and the property was well-maintained. I never felt unsafe or uncomfortable, and Im so glad I chose them. Its not just a rental; its a place where security and well-being are top priorities, allowing me to live worry-free.
Name: M******* P*****
Date: 2023-12-21 07:13:16
Rating: 5
Comment: Zara Realty Holding Corp. came through for me in finding my dream home! They were super efficient, knew the market inside and out, and were dedicated to making sure I was happy. Seriously, theyre the real deal. Trustworthy!!!
Name: R******* W******
Date: 2023-12-13 19:39:35
Rating: 5
Comment: Dear Sandy,I wanted to take this time out to thank you and your staff members for the Renovations Project of my apartment.First, Sandy, your professionalism and courteous manner made it easy to converse with you. You always took the time out of your busy schedule to talk and assist with any of my concerns/issues. In addition to, you always had a favorable solution that we both agreed on. And, if you could not assist me, you would always guide me to appropriate personnel. With that say, I would like to thank you for making it all possible to upgrade my apartment from pricing to orchestrating the job plans from beginning to end. You constantly kept me abreast of any delays or resolutions with completing the job, in a timely manner. I will forever be grateful for all you do for me as tenant.I, also like to thank Zania Farrouq, New Haven Place Liaison, for all her assistance and understanding in adhering to my concerns and giving guidance to remedy any problems with a high level of professionalism and follow-up skills. When it came to placing blinds for my apartment, it was handled in an expeditious manner. I was totally satisfied with the pricing, delivery and installation of the product. I greatly appreciate you meeting my needs as tenant here at New Haven Place.Finally, Team New Haven Place, Roy Chunilall and Maintenance workers, Jamal and Robbie along with other maintenance workers in the Renovation Project. You guys did an awesome job throughout my apartment from painting, installing appliances and minor repairs. I cannot express enough how pleased I was with the finished project. I was completely amazed with their work ethic and job performance during the entire renovation process. Top tier.Roy assembled and coordinated a team of workers, who were on time, efficient, hardworking and skilled professional and very neat and clean with the job assignments. Roy was outstanding with his approach to planning and scheduling the Project. He was fully engaged with his workers regarding the job at hand and the timeline for completion. The project was finished as promised. Over the years, Roy has always been the most reliable, patient, hard-working and professional Manager in meeting the tenants needs. Thank You for all you do at New Haven Place.Jamal, thank you for everything over the years with repairs and your friendly nature and professionalism. You’re the best. No job is ever too small or too big for you. If there is a way, it will be done to satisfaction. Always appreciated how you would go over the repairs with me and showing what was done and how to maintain the repairs. Jamal was fantastic in bringing his skills, expertise and workmanship to the Project and guiding other workers, as well. I greatly appreciate you for everything you assisted with the Renovation Project. The result was above expectation. Simply Beautiful!Robbie, thank you for your excellent job of painting my apartment and maintaining a neat and clean workspace. Never a drop of paint anywhere. Professional workmanship at its best. Also, I appreciated you and Jamal considering my living requirements inside the apartment and protecting and moving furniture with care.To everyone else who took part in the Project, I greatly appreciate all of you from the bottom of my heart.Happy Holidays to all of you and your family. Have a Blessed Holiday Season!Sincerely,Rachelle Willett,
Name: D***** G****
Date: 2023-12-06 19:19:29
Rating: 5
Comment: This review is for zeina” !! sorry if I spelt your Frist name incorrectly!! But this young lady help me out in time of need very professional and understanding. We need more people like her around thank u so much and ZARA reality group is luck to have u!! 5 stars go to u.
Name: A**** M******
Date: 2023-12-06 07:57:03
Rating: 5
Comment: The floor plans provided by them are well-thought-out, and I appreciate the attention to detail in their two-bedroom apartments. The inclusion of a terrace is a wonderful touch. Living here for over five years, and the affordability of rent continue to make it a great choice for quality housing.
Name: R***** C*********
Date: 2023-12-06 07:52:53
Rating: 5
Comment: My wife and I downsized to this nice two-bedroom apartment after our kids moved out. We like that there are shops and restaurants very close by that we can walk to. The staff is friendly, and they keep public areas like the lobby very clean. Overall, we enjoy living here.
Name: S****** R*********
Date: 2023-12-05 06:39:12
Rating: 5
Comment: I travel a lot for work, so I was looking for an apartment with flexible access and a building and location that is safe. I found this studio apartment through this apartment rental agency. Their online rental application was easy to access. The staff is very welcoming; they are always ready to sort out any issue that I have. What I really like about this building is that they have shops nearby, which makes the apartment a little more comfortable!
Name: E*** B****
Date: 2023-12-04 11:54:15
Rating: 5
Comment: As a single professional seeking an affordable yet peaceful dwelling in the city for the past 3 years, I have found this charming apartment community to fully satisfy my needs. The one-bedroom floor plan provides plenty of living space, while the staff maintains an immaculately clean property. With shops and a market conveniently located across the street, I could not be more content here.
Name: P*** K*****
Date: 2023-12-01 01:43:13
Rating: 5
Comment: Wonderful place to live. Amazing customer service. I really like dealing with Ryan, from the office he is really helpful. I cant say I have any complaints since I rented this apartment. It has been peaceful and Amazing living here. I really love the Area. I love that area, you can access any type of restaurant. The hospital is close. The train station is close to my building, that makes it so convenient. Definitely a five star rating for me. My kids school is nearby. The building security is top notch , there are cameras all over.
Name: S***** D*****
Date: 2023-11-26 19:55:19
Rating: 5
Comment: Customer service is great, I love it here. The best decision I made. The building is beautiful and safe. My apartment is very spacious. I have been here for a while now and never had issue with pest in my apartment. The super of the building is always helpful and kind. The staff at the office is great, Ryan is always kind and helpful. A five star rating from me.
Name: A*** S******
Date: 2023-11-23 06:54:21
Rating: 5
Comment: I couldnt be happier with Zara Realty. They offered quality, clean, and safe apartments. The two-bedroom floor plan with a terrace is a spacious delight. The superintendents are so helpful and kind, and the office staff is always polite. The neighborhood is respectful and peaceful, with supermarkets and shops nearby, which I really appreciated. A perfect rental agency!!!
Name: N***** S***
Date: 2023-11-22 07:18:46
Rating: 5
Comment: As a single young professional, I rented a modern studio apartment from Zara Realty. For the price point in this neighborhood, you really cant beat it. The unit was renovated with new stainless steel appliances, a contemporary bath, and plenty of living space. I feel very safe in the building, as there is an attentive superintendent living onsite. The neighborhood is lively, with bars, shops, and grocery stores within a few blocks, which makes it easy to get anything needed. Zara Realty has been the perfect choice for my rental needs.
Name: R***** B*****
Date: 2023-11-21 07:28:07
Rating: 5
Comment: As a young couple, we were seeking our first apartment to rent in the city. We found a fantastic renovated 1 bedroom unit from this rental agency. The apartment features a chic open-concept living room, an updated bathroom, and a beautiful kitchen, which we really love to use. The building is secure, and the superintendent maintains it beautifully. Our neighbors are fellow young professionals who are very warm and respectful. The neighborhood has become our favorite, with so many fantastic restaurants and cafes just steps away.
Name: S***** A**
Date: 2023-11-20 07:30:42
Rating: 5
Comment: As retirees, my husband and I were seeking a comfortable, affordable apartment in a peaceful neighborhood. We found the perfect rental from Zara Realty! Our cozy one-bedroom unit has new floors throughout and a beautifully updated kitchen and bath. The neighborhood is so quiet and relaxing, with a park nearby that we like to walk through every day. The superintendent is extremely friendly and attentive if we ever need anything. The leasing staff patiently answered all our questions and helped us complete the application easily. We could not have asked for a better rental experience!!
Name: C*** R**** T****** I*****
Date: 2023-11-07 21:50:13
Rating: 5
Comment: My family & I have lived in a building since 2008, which was purchased by Zara some years back.We never had any issues and always kept quite and paid our rent timely – Much work was done to the building once Zara became the new owners and improved a lot of stuff. I was a younger and didn’t notice much, but now that I am older and taking care of my parents, I wanted to see how I can going about getting a lease in my name with my parents – Language barrier has always been a problem, however me & my family were fortunate enough to meet with a Zara Representative by the name of Jacinia Sanchez, who was spoke our language and we were able to communicate our concerns and requests that were never really heard before. She was patient, kind, professional, understanding of what we wanted to do and guided us from the very beginning to the end – she helped with soo many aspects of the process that we did not understand and made sure she explained to us many times so we can understand and know exactly what we were doing and being offered. She helped us tremendously and we also want to thank the Management for giving me & my family the opportunity to continue to rent and live in this property. We are very happy and are more knowledgeable and very much grateful for all her help and everyone else at the Zara Office. Thank you Zara
Name: L*** Y**
Date: 2023-11-07 17:06:58
Rating: 5
Comment: I have lived in my apartment for many years. Recently I had some issues and concerns that I needed to get addressed and the manager office at Zara was amazing. They helped me professionally and dedicated time to meet with me and resolve my issues. They are the best and Daniel at the office is top notch. He delivered excellent service and a great asset to the company.The thing is we all need help and managing a building is not easy and the Zara management is awesome!!
Name: s***** a****
Date: 2023-11-06 17:07:31
Rating: 5
Comment: I requested parking, and the staff at the office was really helpfull, especially Ryan. He got me a nice parking spot and got the lease ready in no time. They are very good. 5 star from me. I love the Area and thanks to them again for getting me a parking spot.
Name: S******* E***
Date: 2023-10-23 16:03:00
Rating: 5
Comment: Persaud is an Outstanding and Amazing asset to Zara! Ive had the pleasure of meeting and speaking with Amanda since renting this Apt. 88-25 153rd st. Both of them has been Stellar with Their customer service!!! Any Questions, Cares, and Concerns They have gone above and beyond to Address!!! Its rare to deal with or find someone who listens to my Concerns and address the matters immediately!!! The Ladies are Knowledgeable, Efficient, and never lost their patients with me. Im very high strung and throughout all my encounters with Amanda she still manages to address my Needs and Concerns! I personally have added Amanda and Sandy as the Dynamic Duo in my contacts. Between the two and their Expert Level of Service I will continue to Share with Friends and Family in need of Residency! Its Amazing how Everything was Addressed and the Speed and Level of competency these Ladies Provide! Ms. Amanda and Sandy are Truly God Sent, and I wish you both Continued Success! Have an AMAZING 2024 Looking Forward to our next endeavor when this current lease expires! Truly YOUR THE BEST!!! Sincerely,
Name: W******* P*****
Date: 2023-09-28 21:02:30
Rating: 5
Comment: We are truly grateful for the warm and welcoming community youve created. Living at Zara Realty has been an exceptional experience for me.The sense of security and care that resonates throughout the community is unparalleled.The meticulously maintained facilities, prompt responses from the maintenance team, and the friendly interactions with fellow residents have all contributed to making this place feel like a true home.The commitment of the management to foster a comfortable environment is evident in every detail, from the beautifully landscaped grounds to the engaging community events.Its not just a place to live, but a place to build meaningful connections and create lasting memories.Thank you for your continuous efforts in making Zara Realty an exceptional living space.I look forward to the future and the many enriching experiences it holds within this remarkable community.
Name: A******* C******
Date: 2023-09-28 14:05:26
Rating: 5
Comment: Ive been here for about 4 years now and the neighbors and staff are really nice. Its like you have a little family in the building. But I would like to give a SHOUT OUT to Ms. Zaina Farrouq who has been such a gem to me. When I fell behind of my rental payents, she advised me about different programs to try and call for help. Zaina does her best to make sure the clients get the help they need and continue to stay on top of everything. She is also very swift with communication and getting back to you whether email, or call but I prefer email :)Thanks Again Zaina, for all your help and what you continue to do.
Name: K** G***
Date: 2023-09-26 22:30:05
Rating: 5
Comment: I’ve been renting with Zara for a little over 2 years and I would say that Zaina Farrouq has been the most help when I needed it. She has worked with me during my financial struggles and ALWAYS kept me updated on my rent payment status. She always responds quickly and professionally. Thank you for making my experience less stressful.
Name: S******* G******
Date: 2023-09-26 05:21:22
Rating: 5
Comment: I had an outstanding experience with Zara Realty, and I wanted to share my thoughts on their services. From the moment I first reached out to them, their team was incredibly responsive and attentive. They took the time to understand my specific needs and preferences, and they worked diligently to find the perfect apartment for me.
Name: D E**
Date: 2023-09-14 17:25:39
Rating: 5
Comment: Zara has continued to show exemplary services and is one of the best of the best of the best real estate company’s in New York. 100 Stars to Zara Realty, its owners, and its workers!!!One of the best real estate management office in NYC! I have lived many places in NYC, but with Zara, their service and product, nothing compares to them. The Zara staff is on point, professional, and goes above and beyond for the potential client. The Zara staff is like family.I have dealt with many Zara staff, but Mr. Daniel DeCastro is very informative, answers all of your questions, and insured that all of your needs are met. He helped me tremendously!! Also, Zara has locations that are close to transportation/trains, supermarkets, clothing stores, schools, etc. I am very happy with the service Zara provides and recommend Zara to all!!!
Name: R*** L***
Date: 2023-08-25 06:40:13
Rating: 5
Comment: Ive found my dream apartment with their assistance! The studio floor plan is well-designed. I have lived in many apartment buildings in Queens, but this one is hands down one of the best. The onsite laundry adds convenience to my daily life. The hardwood floors give the apartment a modern and classy touch. Overall, I love living here, and anyone and everyone looking for a place to live should reach out to them.
Name: N***** A*******
Date: 2023-08-23 16:18:11
Rating: 5
Comment: Miss Jacinia Sanches:Mr Karam did a wonderful job and Mr. Totaram, who is the super of our building, is a great person who was with me all the time until it could be fixed.Thank you all very much for solving this problem.Sincerely: Nestor Arboleda.
Name: G***** J*****
Date: 2023-08-22 23:53:14
Rating: 5
Comment: I want to personally thank Jacinia Sanchez of Zara Realty for all of her help in solving what otherwise would have been a very stressful situation. Her sympathy, compassion and professionalism was of great value to me and my son. Zara you need to have more people like Jacinia in your business. Jacinia thank you so very much!!
Name: N******* K*********
Date: 2023-08-20 16:23:30
Rating: 5
Comment: I had the pleasure of working with Christina at the main office of Zara management, and I am thoroughly impressed with her professionalism and dedication. Christina went above and beyond to assist me in renewing my lease. Her excellent communication skills and attention to detail ensured a smooth process from start to finish. She was prompt in addressing my questions and concerns, making me feel valued as a tenant. Christinas knowledge of the leasing procedures and her friendly demeanor made the experience truly exceptional. I highly recommend Christina to anyone in need of lease renewal services. She truly understand how to make tenants feel cared for and appreciated.
Name: T D*******
Date: 2023-08-18 14:30:29
Rating: 5
Comment: As a resident within Zara Realty, I am beyond pleased with the management services of Ms. Zaina Forrouq. She is helpful and very patient, truly one of kind. If you are having any issues you can definitely count on her. She gets a thumbs up in my book. 👍🏾
Name: V***** B******
Date: 2023-08-05 12:22:29
Rating: 5
Comment: Zara Realty offers an unbeatable location! Being situated near major bus and train routes makes commuting a breeze. The proximity to beautiful parks allows for a refreshing escape and leisurely strolls. Additionally, having grocery stores and supermarkets within walking distance ensures convenient access to daily necessities. The apartments are well-maintained, and the courteous office staff is always ready to assist. The maintenance staff and superintendent promptly address any issues that arise. With spacious and well-designed apartments featuring ample closet space, I have no complaints about storage. The bathrooms are modern and stunning, and the kitchens are equipped with everything I need. Overall, Zara Realty provides prompt service, professionalism, and a community of quality tenants.
Name: R***** S****
Date: 2023-08-04 07:46:03
Rating: 5
Comment: Living at Zara Realty is a fantastic experience! The location is superb, with easy access to buses and trains, making commuting a breeze. Moreover, the proximity to beautiful parks allows for enjoyable outdoor activities. The convenience of having grocery stores, supermarkets, and a variety of restaurants nearby makes life incredibly convenient. The office staff is friendly, accommodating, and always available to answer any queries. The maintenance staff and superintendent are highly responsive and ensure that any maintenance requests are promptly addressed. The apartments are spacious and thoughtfully designed, providing ample closet space. The bathrooms are stunning, and the kitchens are equipped with modern appliances. Zara Realty truly excels in providing excellent service, courtesy, and professionalism.
Name: R******* P******
Date: 2023-07-25 23:45:23
Rating: 5
Comment: Ryan was very knowledgeable and helpful in finding me the perfect apartment. I told him my must haves and criteria and he met them all. He really listened. The process was quick and easy. I highly recommend dealing with Ryan.
Name: J***** P******
Date: 2023-07-25 14:19:45
Rating: 5
Comment: I love living in Zara building even they expensive, great services and a big plus for Ryan who provided an exceptional customer service, he’s very kind and patient. I don’t know his position there but he deserves to get a higher position, he is well educated and the way he speak with respect calm you down when you mad, he always understands and wish he could do more. Thanks for your help and keep up the great energy.
Name: M****** D*****
Date: 2023-07-22 03:00:45
Rating: 5
Comment: Great customer service, wonderful people to deal with, especially Ryan. Whenever I call the office the staff is always helpful and kind. I really enjoy living with Zara. The neighborhood is great and the apartment is perfect. I love that the building have cameras. The super is always helpful, he keeps the building clean. I love that I can use my phone to pay to do my laundry in the laundry room. The view from my balcony is so beautiful, especially in the night. I love it here and I would recommend anyone to rent with Zara.
Name: J**** A*****
Date: 2023-07-18 21:07:45
Rating: 5
Comment: I really love my apartment. A lot of space and very nice area. I always enjoy dealing with the staff at the office, especially Ryan. I am happy to say that the parking here is amazing as well. I really needed parking and Ryan helped me out. Definitely a five star rating from me. I really love it here. I will recommend anyone to rent with Zara.
Name: J******* H********
Date: 2023-07-18 18:13:03
Rating: 5
Comment: I was so pleased with the service I received from Ryan, he always does an amazing job, he truly cares about what you need. For anyone looking for a place I highly recommend you come to him.
Name: N****** P******
Date: 2023-07-16 00:16:31
Rating: 5
Comment: Ms.Bastian help a great amount revising paper work and assisting with apartment issues. She very kind, treats us like family. Also great with being informative answered every questions I have precisely.
Name: N****** M*****
Date: 2023-07-16 00:04:16
Rating: 5
Comment: Ive been living in Zaras apartments for quite some time now, and I can confidently say that I love everything about it. The apartment is quiet, comfortable, and has given me no problemz.Im happy with the experience Ive had, and Im already planning to upgrade my apartment when my lease ends in a few months. Im grateful for everything that Amanda at Zara does, and Id recommend Zara to anyone looking for a place to live.
Name: S*** H******
Date: 2023-06-01 16:18:02
Rating: 5
Comment: I really got to say, wonderful customer service , thanks for all the help Ryan. Really needed a parking spot and he got it for me. I also was able to set up my rent to come out from my account every month. This way my rent is paid on time and I don’t have to worry about cutting checks and my rent being late. Five start rating from me.
Name: K**** D******
Date: 2023-04-18 19:14:12
Rating: 5
Comment: I spoke with Nazeema from Zara Realty. She was very polite and charming and she’s going to get back to me with a tour and possible rentals that are available so I’m excited I’m looking forward to reading my apartment and not having to leave the state because the apartments in New York have become on affordable, hope will be able to find a match. Fingers crossed.
Name: t******** k***
Date: 2023-04-13 10:41:02
Rating: 5
Comment: Finding a new place in newyork is very hectic and time consuming. I started looking for an apartment in in the beginging of march 2023. Luckily i found zara rental apartment near my working place through miss Sue gayedeen. I was very skeptical but she helped me through the process. Not only she was very helpful but also very professional. Miss Sue gayedeen understood my concerns and also worked with mine time schedule. It was a pleasure working withe her. I would totally recommender missSue Gayedeen for my friends and family.
Name: S**** M*****
Date: 2023-03-28 05:53:42
Rating: 5
Comment: Moving can be a stressful experience, especially if youre relocating to a new city or state. Finding the right rental property in an unfamiliar area can be overwhelming. Thankfully, Zara Realty is here to help. Their team is incredibly accommodating and helpful throughout the rental process, making sure that you find a beautiful, spacious, and affordable apartment that youll love. Whats more, Zara Realtys apartments are a true testament to their commitment to quality and customer satisfaction.
Name: R****** Y****
Date: 2023-03-15 03:53:12
Rating: 5
Comment: Sue Gayadeen demonstrated extreme professionalism, have a great personality and did her due diligence with resolving all of my concerns in a timely manner. She exhibited empathy and was very warm in her disposition as a representative of Zara Realty. I was so happy to have dealt with her. Thank you so much Sue, please keep up the good work.
Name: A**** S********
Date: 2023-02-15 19:42:35
Rating: 4
Comment: Our representative (Zaina Farrouq) has been extremely helpful. A God-send. COVID has really affected our family hard and she has been out of her way helpful and transparent with everything from rent to maintenance concerns. Anytime an issue is brought to her, it is addressed and corrected. A true angel….especially during these times. Our Super is great also. Always assists in fixing and addressing concerns on the premises. I know it’s not an easy job; so we don’t pressure him with little things. It has been a difficult time for my family in this 10th year here. But the representatives (Zaina and Navin) have been more than understanding and helpful. Thank you once again.
Name: C******
Date: 2023-01-24 14:19:00
Rating: 5
Comment: I have lived in Zara apartments for two years and I must say it’s been a great experience. Building is always safe and clean. The super Arif is always available and a pleasure to deal with on a more day to day basis. I don’t think I’ve ever had a question, problem, or concern that wasn’t addressed in a timely manner and pleasantly. In addition, my account representative Daniel De Castro had been the absolute best. He’s always responsive and professional. Daniel’s understanding of Zara policies is unmatched. Whilst doing his job efficiently he also remains empathetic as he understands “life happens”. Zara is more than just my management company, they are my second family and I truly love it here.
Name: I******** B*******
Date: 2023-01-16 02:27:28
Rating: 5
Comment: Zara provides great housing needs and I’m happy the for way that they handle all my concerns. Great staff and super. Keep up the good work. World recommend 100%.Thanks to office staff Shana for all her help!
Name: Q****** W****
Date: 2023-01-03 20:58:55
Rating: 5
Comment: I would like to thank Jacinia Sanchez for continuous help through a hard time for myself and my family. Im a resident of Zara realty in Hempstead. She was extremely helpful in assisting me with agencies that helped significantly in financial support. I thank her so much and her hospitality was 10 stars. Thankyou Jacinia
Name: R**** S******
Date: 2022-12-26 17:13:26
Rating: 5
Comment: Zara Realty is an amazing Company. I have a nephew that lives there. I visited his apartment and it was beautiful. The apartment was very spacious and and had a lot of closet space. The environment is safe and secure. I got to say it’s great place and deserves a five star rating. Salute to Mr. Ryan for helping my nephew out in getting this apartment.
Name: I***** S******
Date: 2022-12-16 06:30:50
Rating: 5
Comment: At that time, 2 years ago, I was struggling to find an apartment on my own. I contacted this agency and they were a huge help. They helped me find an apartment that I love. I recommend them to anyone looking for an apartment rental agency. I have the pleasure of living in one of their apartments for 2 years. It is a large two bedroom, well kept with lots of character. It was a three minute walk to all the nice shops, convenient to many public transit options, and close to shopping, bars/restaurants, etc. Anytime there was ever an issue, management would respond immediately and send someone to fix the problem as quickly as that day.
Name: M** Z****
Date: 2022-12-13 06:50:21
Rating: 5
Comment: I have been a Zara tenant for a long time now, and I have to say that the staff has always been incredibly professional and caring. They are always quick to respond to any situation and is always so kind and easy to speak with. I appreciate the professionalism and caring nature of all the staff at Zara.
Name: V***** D*** P******
Date: 2022-12-09 14:50:20
Rating: 5
Comment: Amazing customer service, the staff at the office are always amazing when helping us, especially Vik. I have been living with Zara for a while now and I got to say I really love it here. I was able to get an apartment very close to my job. The neighborhood is really nice. My apartment is really big and I have a lot of space. I dont have to worry about my rent getting paid on time every month, because I am set up for the rent to come out directly from my bank account, which makes it so much easier for me. The building is always in a good condition. I love that you can pay to do your laundry directly from your phone and not have to use coins or cards. The super is always helpful, he always there when we need him. I got to say again, I really love it here, I would recommend anyone to rent an apartment with Zara.
Name: D**** D*****
Date: 2022-12-03 01:34:48
Rating: 5
Comment: Really love it here. Amazing customer service. I got to say thank you Mr. Ryan for always being helpful since I moved here. I love my apartment. It is a perfect apartment for me and my family. The location is perfect for me too, very close to my job and my kids school. The super always keep the building clean. The building is very safe too. I would recommend Zara to anyone. Five star rating from me.
Name: D**** M**********
Date: 2022-10-31 10:11:35
Rating: 5
Comment: I was very pleased with the service I received from them. They were able to help me find the perfect apartment that had all the features I was looking for. The leasing process was made easy by some incredible agents who had the world of patience with me. I have so much respect for these guys as honestly i don’t know how they do it. Thank you a lot, guys!
Name: M***** H******
Date: 2022-10-17 07:58:09
Rating: 5
Comment: My first time at these apartments was about a month ago when I visited a friend. The staff here is really friendly, the other residents are easy to get along with, their staff are polite and friendly, their facilities are very clean and inviting, and their location is in the middle of everything. I love this place. For those looking for an affordable place to stay, I would recommend you look here.
Name: L** C****
Date: 2022-10-14 15:48:03
Rating: 5
Comment: I have been a tenant with Zara for years and I am very pleased to say I am satisfied with the service I have been receiving . Christina at the office is always there to answer my questions and help me out in any way that she can. She always answers my calls/emails and follows up on any concerns and repairs that I have. She is very patient and kindhearted Christina truly makes my experience and time here with Zara one to remember. I speak very highly of her to all my neighbors in my building. Thank You Christina for making my time here so special.
Name: v***** r*****
Date: 2022-10-14 15:13:17
Rating: 5
Comment: I have been living with Zara for the past 3 years. I had minor repair issues and made contact with Christina, she was really professional and helpful. She totally understood my frustration and was very patience. She is also an awesome listener. Would definitely be working with her in the future if I ever have any other issue. Thank you Christina for being professional and understanding!
Name: K***** D***
Date: 2022-10-14 12:27:04
Rating: 5
Comment: Christina is my renewal representative, I recently renewed my lease with her. The lease offer and package was so confusing. Christina walked me through everything and made the process such a smooth one. After our meeting I understood all the terms and conditions listed in it. Christina is very concerned and willing to assist tenants. She is also very professional and respectful to tenants.
Name: k**** m*****
Date: 2022-10-12 16:26:43
Rating: 5
Comment: Zara is by far the worst I have ever encountered. The buildings are filthy with roaches and mice. The rent increases are illegal and no one listens to complaints. I’m sure 98% of the positive reviews are fake. I’ve been living in Zara for 10+ years and trust me they don’t care about their tenants.Please don’t listen to the positive reviews. They are MONEY HUNGRY. Look at the lowest rated reviews. Those are actually the reality of what tenants are dealing with. STAY AWAY!!!
Name: A**** M*******
Date: 2022-10-11 04:48:45
Rating: 5
Comment: I have lived in many places in NYC, but with Zara and their service, nothing compares to theirs. The Zara staff are always on point, professional, and go above and beyond for the potential client. They treat clients with professionalism and like family members. They always answer their phones and return calls promptly if they happen to miss a call. Is the little things like these that make all the difference.
Name: S****** K******
Date: 2022-10-10 05:09:33
Rating: 5
Comment: Great company to find an affordable apartment with a great set of features. They take care of their clients with the utmost professionalism, and the process of getting an apartment is very transparent. I love their services and offered solutions and I have no hesitation to recommend them.
Name: C****** P*****
Date: 2022-10-08 10:13:06
Rating: 5
Comment: This apartment rental agency is ideal for quickly finding the right apartment. They were able to provide me with options that met my requirements because I was looking for a specific set of amenities. Their customer service is excellent, and I would gladly recommend them to friends and family.
Name: R***** N M*****
Date: 2022-09-15 20:26:32
Rating: 5
Comment: Zaina Farrouq she is definitely a gem! Her professionalism and consistency via email or call is on point . I have been face with many Obstacles for the past year. Zaina was alway pleasant and very helpful and had a lot of patience with me. If there’s anyone you will come contact with Zaina is definitely the person you’d want to speak with.Zaina and the maintenance staff are always friendly and happy to take care of any needs or issues that arise. If you are really serious about living in a luxurious apartment building please check out Zara Realty and ask for Zaina she is the best.
Name: d***** a** W*******
Date: 2022-09-02 16:46:27
Rating: 5
Comment: Being granted the opportunity to become a lessee at a Zara Realty Complex is quite a privilege. They are a very kind and cooperative team. I had an issue and Ms. Jacinia Sanchez acknowledged my concern. She coordinated team members to investigate and provided timely outcomes. She further shared resources that would be able to address the actual situation at hand. Ms. Sanchez provides outstanding and quality customer service and in a very timely manner.
Name: A****** S****
Date: 2022-08-31 02:12:41
Rating: 5
Comment: My experience with zara has been great! anytime i called for assistance my representative Zaina was very helpful and accommodating and did her best to make sure my problems were resolved. definitely would recommend renting here !
Name: M****** H*****
Date: 2022-08-01 15:42:05
Rating: 5
Comment: Great customer service, the staff at the office are always amazing when helping us, especially Ryan. I have been living here a while now and I got to say I really enjoy and love it here. I was able to get an apartment very close to my job and my kids school. My apartment is really spacious and I have no issue here. I love the i dont have worry about mailing a check every month for my rent, instead it comes out directly from my bank account, which makes it so much easier for me. The building is always clean. I also love that the you can pay to do your laundry directly from your phone and not have to use coins or cards. The super is always helpful, he always there when we need him. I got to say again, I really love it here, I would recommend anyone to rent an apartment with Zara.
Name: M******* D*****
Date: 2022-07-19 02:21:53
Rating: 5
Comment: Amazing place to live, great customer service, especially from the staff at the office. Thanks for all the assistance Ryan, your always helpful. I got to say my apartment it is really spacious and I dont have any issues with my apartment. I enjoy living here. I love that is never have to worry about getting parking when I come home from work, because Zara also have parking that they rent to their tenants and I got to say it is really affordable. I see myself living here for a long time. Thank you once again Zara, for your amazing customer service, kindliness to your tenants and always keeping the building I live in safe and clean.
Name: p****** B***
Date: 2022-07-13 03:23:43
Rating: 5
Comment: I had an issue with my keys where they were stolen and called the office to request a replacement. I spoke with Sue Gayadeen and she was so quite helpful. Her customer service skills are above average and she assisted me quite well in acquiring key replacements. Thanks Sue...you are the best!!!!!!!
Name: C*** D****
Date: 2022-06-27 16:21:47
Rating: 5
Comment: Working with Jacinia from Zara realty has been a pleasure. She’s really proactive with helping residents who may need it and has excellent communication with the ability to resolve any obstacles a renter may face. If there’s anyone you will come in contact with she’s definitely the person you’d want to talk to.
Name: M*** P****
Date: 2022-05-23 16:51:29
Rating: 5
Comment: Id like to personally and publicly thank Ms. Sue Gayadeen of Zara Realty rental office for all her kindness and compassionate help. My husband passed away November 2021 and Sue gave me the guidance needed to resolve my issues of residency at zara. Thank you ever so much again Sue!
Name: J**** P****
Date: 2022-05-10 19:15:51
Rating: 5
Comment: The staff at Zara Realty are really helpful. I came for a 2 parking spot and they help me find 2 great spots for me for my wife. Great people, Ryan was really helpful. 5 star rating from me.
Name: J*****
Date: 2022-05-08 16:07:47
Rating: 5
Comment: Renting at Zara has been extremely challenging for the last 4 years for me. A combination of the location that I rented, the size of the apartment space, the neighbors and some noise, the intruders into the building whom were not the best types of people you would want in your home and surroundings. I also had issues with the property management. But I grew to build a tenant and property management relationship with one specific individual by the name of Jacinia Sanchez. Throughout my experience living at Zara building I wasnt the most pleasant person due to my surroundings and situations i was going through. I was even rude many times towards Jacinia but I must say regardless of what. Jacinia was professional, courteous, respectful and extremely understanding of my situations and was able to work things out on the backend with my account which helped me greatly. I must say if you can get into a apartment with Zara in a good location and have Jacinia as your account manager. You may have struck gold especially due to how bad the economy is and getting.Thank you Jacinia for all your hard work, negotiating skills, and management of my account and situations. Also, for understanding why I was so rude towards you and seeing the difference in my attitude after moving out of Zara. You are appreciated.
Name: p*** p**
Date: 2022-04-25 19:50:55
Rating: 5
Comment: Well my Real name Veronica I move here about 2 or almost 3 yrs ago, i decided to give a good review for this ZARA company, because ofthe SUPER ( Ciber ) has an excellent services and amazing manners all the time, I love that, and the guy from the management office DANIEL DCASTRO also is respectfully and has good services. So I dont want to say anything about the expensive that they are or if they will return my money when i leave or the $300 that they charge you if you lost you key, which is insane. Anyway ppl you can live here doing your part with them.
Name: j**** s****
Date: 2022-04-22 14:38:35
Rating: 5
Comment: Zara is a nice place to live very close to transportation and shopping areas. Management is helpful. Especially Mrs. Singh. she does an exceptional job and is always polite over the phone and in person.
Name: S*** A***
Date: 2022-04-08 17:33:40
Rating: 5
Comment: Zaina Farrouq is a gem. Her consistency and professionalism is very pleasant and as a resident at Zara realty she has made my experience living here more enjoyable and is always there to help me when I need it. Very thankful she is apart of the Zara realty team and all the help she has given me.
Name: H** Y**
Date: 2022-04-07 17:25:48
Rating: 5
Comment: Safe, clean, quiet, and peaceful are a few words that come to mind as a tenant of Zara Realty. George Subraj (R.I.P.) approved me for my 1st apartment back in 2005. Ill always appreciate him. The staff are always pleasant. SHaNNa, SaNDy, VickRam, GeeR, ChrisTiNa, RaNdy, AManDa, and NaNDiTa have all been helpful to me. Anywho, to all future tenants, enjoy your stay!
Name: K****** K*****
Date: 2022-03-30 12:37:11
Rating: 5
Comment: Excellent area to live, apartments are beautiful and staff is great. Was very helpful to me and my family during the pandemic when I lost my job. My building representative helped me get much needed rental assistance. The super Ram is very helpful and friendly. Agents are so professional and friendly specially Sue and Sandy help me for my hard time. I really appreciate their work.
Name: t***** g****
Date: 2022-03-13 15:41:24
Rating: 5
Comment: The apartments that Zara Realty have are spacious and comfortable. I have been living with them for over 5 years now and over those years I lived in two different apartments. I Started with a one bedroom and then to a two bedroom. The apartments are really beautiful and the layout is awesome. My current apartment has a lot of storage space and a big kitchen. The view from the balconies is really beautiful, especially in the night. The building is always clean and always smells good. The security is awesome and the neighborhood is safe. There are cameras in the building that help with the security. I have easy access to transportation, the bus station and train station is right next door. I am very close to the hospital and other important places. There are some really amazing restaurants nearby. They also have parking lots, I remember calling the office and I spoke with Mr. Vikrama, he help me find a great spot for my car. This is a five star rating from me.
Name: K***** W******
Date: 2022-03-03 05:00:39
Rating: 5
Comment: My husband and I are very happy living here. We have a great relationship with our Super and maintenance worker. They are very helpful and responsive. We find the management team to be helpful as well, especially Daniel Decastro 😊. We highly recommend Zara Realty.
Name: Y**** A**
Date: 2022-02-02 06:54:45
Rating: 5
Comment: Initially, I was dreaded relocating from a big house to an apartment, but when I visited the Zara building, I was right away impressed with the professionalism and courtesy of the staff. The location of the building is perfect. Transportation is easily available. Everything is top-notch here. Loved it!
Name: A****** P
Date: 2021-12-30 20:21:25
Rating: 5
Comment: The apartments have Zara Realty have are really good. I have been living with them for a few years now and over those years I live in 3 different apartments. I Started with a studio and then upgraded to a one bedroom and then to a 2 bedroom. The apartments are really beautiful. They are really spacious and comes with a lot of storage. The views from the balconies are pretty awesome. The building is always clean. The security is awesome and the neighborhood is safe. I have easy access to transportation. I am very close to the hospital and other important places. They also have parking lots, I remember calling the office and I spoke with Mr. Vikrama, he help me find a great spot for my car. This is a five star rating from me.
Name: R***** R******
Date: 2021-12-09 22:47:35
Rating: 5
Comment: I have been renting with Zara for several years and have not had any problems. The building is well kept and I feel safe. I love my apartment and the amenities around. It’s the perfect location to live. I will recommend anyone that’s looking for an apartment to not look further but rent with Zara. The staff is great and my building representative Ms. Singh has always been helpful.
Name: S******** 9*
Date: 2021-12-08 19:29:24
Rating: 5
Comment: Ive been living in my Zara building for about 5 1/2 years now. I started out in a studio and just recently upgraded to a 1 bedroom. Ive had a great experience thus far with Zara. The best thing about Zara is their staff. I have been lucky enough to have Sue Gayadeen as my account representative. When I moved in she was the receptionist. Im happy that Zara has seen the great asset they have in her. Sue has been there for me when I changed jobs and took a massive paycut, through a horrible breakup, everytime Ive been financially challenged, she has been there helping me as best she can. She went so far as to help us with the noisy neighbors above us. She even assisted us in getting our new apartment. I was stalking the apartment for years and she made sure that we were aware of its availability, so that we could grab it before anyone else. She has always gone above and beyond for me when I lived on my own, and now my husband to be as well. I definitely recommend Zara based on my experience with Sue alone. They should clone her.. They just need to allow dogs and then I could give 6 stars ! 😁
Name: J****
Date: 2021-12-01 17:37:03
Rating: 5
Comment: I moved into my apartment back in July 2018. I have had nothing but good experiences since I’ve been living in this building. The super, Mahendra, is always very prompt and efficient. My requests for maintenance have always been addressed promptly. Also, my building representative, Daniel DeCastro, is wonderful. He is very responsive to my concerns and does everything in his power to always help me however he can. I always recommend this building to my friends and family and will continue to do so. I hope to spend many more happy years here with Zara Realty.
Name: S**** S******
Date: 2021-11-30 22:54:37
Rating: 5
Comment: Excellent area to live, apartments are beautiful and staff is great. Was very helpful to me and my family during the pandemic when I lost my job. My building representative helped me get much needed rental assistance. I was also able to enjoy this Thanksgiving with family and Zara even provided the turkey! Cannot ask for more. Highly recommended.
Name: A***** N********
Date: 2021-11-27 14:58:24
Rating: 4
Comment: Zaina my finance specialist is a very professional and responsive person. When I had vigorous questions about my apartment or something that is time sensitive she was able to assist me with everything out of m three years living in this facility it has been great working and speaking with Zaina !As for living in the Zara apartment it was a great experience minus that the sun doesn’t shine much in my apartment. Due to other apartments not renovated I did accumulate a few roaches walking in from my front door. To solve that there is exterminating each month done by the super of the building who is also a very nice person and helpful. Anything that I need fixed it happens in the next two days.I did not like that during the pandemic and due to losing my job they would place a note on my door for all my neighbors to see the exact amount of rent I owe’d to them And they’ve also use bullying tactics toMake me to pay via the note left on the door. I don’t appreciate my financial business to be placed on my door. I didn’t like that I was charged for removing my bank account from automatic payments each month. Due to personal reasons I do not like automatic money coming out of my account from any facility.The process to get the apartment was a little intensive. The application fee of 200$ is ridiculous. As for New York state the application fee is not supposed to be no more than 20$ but Zara realty is stillCharging 200$. The security deposit is also ridiculous high the amount being 3200$ and the rent is way less unsure of why it’s high but the leasing office can better help With explaining.
Name: E******** M********
Date: 2021-11-12 00:10:40
Rating: 5
Comment: I recently moved to the area and am so happy with how easy the transition was thanks to Zara. The apartment I moved into was very spacious and the perfect living environment for me. I received such great help from Zaina, who was super attentive, professional and caring, making me feel like a priority! Couldn’t be happier with my decision, thank you!!
Name: T**
Date: 2021-11-04 18:18:42
Rating: 5
Comment: Zara Realty is a very convenient place to live . It’s easy access to everything like transportation and shopping. The staff are very sweet and caring especially miss Sue Gayadeen and Kristina. They are the best. They are very welcoming, courteous, understanding and encouraging. You can tell that they love what they do and exerts professionalism.
Name: J****** J*****
Date: 2021-11-01 16:02:36
Rating: 5
Comment: Zara Realty has been somewhat of a roller coaster but thankfully for Jacinia Sanchez, who has been working with us recently, she completely turned our experience around and has made us hopeful again. Especially within a time of such turmoil with the pandemic. Jacinia has gone above and beyond to make sure we are understanding of all of our options. She communicated with us and kept up with us. Thank you so much for being the helpful dedicated person that you are!
Name: T A
Date: 2021-10-29 13:08:54
Rating: 5
Comment: Zara Management truly is an organization that works with and for the well being of the community. To giving away food, school supplies, helping with financial matters just to name a few. We all are truly blessed to be part of an amazing team. Thank you Zaina for your patience and professionalism. My neighbors truly are amazing!!!This is really a hidden gem!!!Thank you Zara!
Name: l**** f*******
Date: 2021-09-08 19:54:33
Rating: 5
Comment: I don’t normally leave reviews, but I feel like good work should not go uncredited! I recently needed to get repairs done in my apartment and reached out to my building rep Rosa. She coordinated with the superintendent and quickly got my repairs done. I am impressed of how easy it was for them to take care of me because I have not had good luck with past landlords. I will recommend these guys to my friends and family!
Name: D**** G*****
Date: 2021-08-27 17:45:44
Rating: 5
Comment: Thank to Zara for helping me through this pandemic by providing masks and keeping my building always sanitized and a clean environment. I remember the superintendent placing an envelope with masks for my family and I & also keeping us updated with important info we should know concerning the pandemic. My building representative Rosa always kept in touch with me regarding my rent and helped me with my lease renewal. Thank you for your help guys!
Name: L******** M******* G*****
Date: 2021-08-27 04:53:45
Rating: 5
Comment: Always a pleasure working with Rosa at the main office with questions regarding my lease. I’ve lived several years with Zara & the help she provides is always clear and to the point. My experience living here has been comfortable and I will definitely recommend to my friends and family.
Name: D**** G***** A*****
Date: 2021-08-27 04:24:54
Rating: 5
Comment: Hi- I am a tenant with the Zara Realty. This building I do live in is always very clean and in good conditions, my super he is a nice gentlemen. He does repairs on time for my place. I always call the Ms. Rosa to ask her about lease. She has worked with me from day 1 when I moved in. Thanks to you Rosa for answering my questions completely. I will now recommend this Zara to everyone.
Name: H***** B******
Date: 2021-08-21 12:04:48
Rating: 5
Comment: When dealing with them, I was impressed by their transparency and their business ethics. Having a pleasant place to live is a blessing for me and my family. The office staff is also really nice and courteous. I have been recommending Zara to all my friends and family ever since I moved in.
Name: J***** M***
Date: 2021-08-09 10:07:17
Rating: 5
Comment: With a top-notch staff, this is an elegant and classy building. Zara and everyone else are good reasons to live here. There is an excellent view, great build quality, and top-notch amenities at this building. There is no doubt about it. It is a great place to stay with an extremely helpful staff that will go above and beyond to make your stay enjoyable. Their dedication and appreciation of their customers really shines through. Their communication skills are excellent, and they are excellent property managers. I always get a prompt response to my questions, and results are always swiftly delivered. It is a beautiful apartment. Besides being extremely functional, the aesthetics are flawless. Beautiful construction is also evident in the building. The staff has been helpful to us ever since we first checked them out. Their service leaves us thinking that they are great at what they do and that they care about their customers, which cements their reputation as a premier apartment rental service in our minds. Its great here, and I like the area too. Building quality is excellent with all the high end finishes you could want. I have enjoyed living here for the past three years!!!
Name: A******* M*******
Date: 2021-06-03 14:17:04
Rating: 5
Comment: My family & I have been living at Zara since 2014 - We live in a nice & quite building where the super does an amazing job in maintaining the grounds and all apartment repairs needed, he is friendly though there is a language barrier he is professional and always humble and helpful. 4 years ago I meet my new Rep Jacinia Sanchez, she is highly compassionate, professional, kind, and very helpful to me and my family. She is always keeping the lines of communication open and when the pandemic hit me & my family were struggling and she always made us feel at ease and helping in all ways she could to be sure the rent will be paid and we still have food on our table. It was ruff but she always had a way to make us feel like we are not alone and for that I appreciate her and she is a true asset to Zara Realty. Top notch customer service
Name: M****** P******
Date: 2021-05-17 03:24:38
Rating: 5
Comment: I enjoy living in my new apartment. I moved here one month now and it has been pretty amazing. I have no complaints, everything is going well. It was a great decision that I made to move here. My apartment is on the eleventh floor and the view from there is amazing, especially in the night when all the houses and buildings light up. Zara Realty is doing an amazing job in keeping the building in a very good condition. I was able to get a parking spot with Zara Realty also, at the same location for a good price. Now I dont have to worry about finding parking. One main reason why I chose to rent an apartment at this location was because it was very close to the hospital. I love that in my building on each floor there is a laundry room, this makes it easier for me. At the lease signing everything was explained to me by Ryan, he was really helpfull. I really love it here.
Name: C K
Date: 2021-05-10 16:49:06
Rating: 5
Comment: From the first day of me viewing the apartment with Rishi, to all the paperwork with Nayeem to the Super Arif every step of the process has been seamless. They were so personable and professional and responded very quickly to everything I needed. The Super Arif is friendly and helpful and gets things DONE I honestly dont think he sleeps! I needed a little help with something this month (May) and Sandy was so helpful answering my questions during my impromptu visit to the office. I ended up also speaking to Daniel who also very friendly and knowledgeable. He walked me through what I needed to do and was so helpful... He was more calm than me! He really put my mind at ease on how to move forward. I would definitely recommend Zara Apartments to ANYONE. Especially my building. Ive been here 3 months and I absolutely love it here! It truly feels like family!
Name: S**** A****
Date: 2021-05-03 20:41:59
Rating: 5
Comment: Im a Zara tenant for the past eights years. One aspect is very clear - the management listens to tenants voices and whispers, and keep improving their service quality. The other part, they are responsive to tenants unique requirements. And, some of their management staff go extra miles to resolve such issues. I approached to Amarnath the last week and requested him to see if the elevator inspection could be expediated as my dad needed to go for dialysis. Amar spoke to the inspection guys, the city offices, and ensured that the elevator works right from that evening. His professional handling off the matter and responsiveness gave us a great relief! Thank you Zara, thank you Amar!Best,Sumon Ahmed
Name: S***** B*******
Date: 2021-04-26 15:18:35
Rating: 5
Comment: I have been a tenant for over three years at 14 Elk St. The staff are very polite and helpful. I have dealt a lot with Jacinia Sanchez who has provided excellent customer service. During the past year during this pandemic, Jacinia has been very empathetic towards me and my son. Always reassuring that we will make it through, providing resources and checking in to see how we are doing. It is a great place to live and with staff like Jacinia it is a pleasure to call home.
Name: C******* W*******
Date: 2021-04-17 14:21:29
Rating: 5
Comment: I resided in the Hempstead apartments for 3 years and I love living here. The staff and maintenance team are so helpful,efficient and courteous. When there is a problem it is taken care of shortly afterward. They are given a 10 when it comes to keeping the building clean. When it snows the parking lot as well as the front of the building is done so everyone can get out without a problem. I feel safe living here because of the security system and because of Mr.Roy. Once I had a problem 1a.m. and he was there with the help I needed. Mr.Roy is excellent at what he does and I give him and his team special thanks for doing such a good job with everything. I have rented for many years and this building is a great place to live especially if you want peace and quiet.
Name: K***** H*******
Date: 2021-03-24 01:35:41
Rating: 5
Comment: The building on 153rd street is excellent. Its well maintained and cleaned constantly. Its tranquil. Rarely have I heard anyone above or below me. Its safe (cameras everywhere) quiet, and the staff here make this building extra special. If something goes wrong in your apartment, you dont have to wait long before someone comes to fix it or resolve the issue—lots of stores close by. The apartments are nice sizes. Good closet space. Modern updates. Washer/Dryer in some units. There is a parking lot which is needed for the area. The community laundry room is a plus! Youll use it even if you have a washer/dryer in your apt. The building management tries to keep a sense of community by offering events at certain times of the year. Really nice events. They serve free food and raffles to win prizes. I have great neighbors who are like family. Theres a lot of diversity here. Its nice to see. If you decide to stay at Zara , you will love it.
Name: J***** P*******
Date: 2021-03-24 01:16:06
Rating: 5
Comment: Lived here for 3 years. Beautiful layout of apartments and very well maintained, moreover the staff are conducive. Highly suggest Zara Realty for anyone wanting to live in an amazing apartment! The building I live in has a great view, a gym, laundry room, storage, and the outdoor areas are always clean. Management is friendly and helpful, always smiling! Everything you need within walking distance of supermarkets, shopping areas, parks, and especially public transportation, definitely worth renewing my lease.
Name: P** H****
Date: 2021-03-24 01:13:16
Rating: 5
Comment: I lived with Zara realty for over six years in a one-bedroom apartment. My experience has been great overall. The super is always available to assist and very friendly. The building is clean inside out, and they have cameras everywhere!! I also love that they have a laundry mat in the building along with elevators. As my family grew, I needed a two-bedroom apartment but in my budget. I met with Rosanna, who was very helpful. She put me on a waiting list until one came available in my building and effortlessly assisted me with the moving process at a great price. My new apartment has stainless steel appliances with a balcony! My kids now have enough space to play. The Zara staff is like family; I look forward to spending another six years with them!!
Name: A**** K****
Date: 2021-03-22 15:12:32
Rating: 5
Comment: It was a great place to live. due to family emergency I had to break the lease early and waiting for a hefty penalty from the landlord. Luckily Sue Gayadeen came to rescue from this situation and negotiated a good deal for both parties. She taken care of everything and the process was really smooth. I definitely recommend her if you have any issues.
Name: A***** M******
Date: 2021-03-17 01:01:17
Rating: 5
Comment: I have been living with Zara for four years now. I enjoy living here. It is very quiet environment. I never had any issues with noise or angry neighbors and I never had any problems with my apartment since I moved in here. Its been really nice. The other tenants in this building are nice people too. The environment is always clean. My super always keeps the building in top notch condition and he is very helpful and kind. When I first move in, I remember meeting with the staff at the office there were really nice. They made the moving process for me quick and easy. I had called for keys for my brother and they were really nice when helping me, especially Mr. Ryan I would recommend anyone to choose Zara. They will love it here. A five star rating from me.
Name: M**** R*****
Date: 2021-03-01 16:29:32
Rating: 5
Comment: I am giving a review on one Jacinia Sanchez of Zara Realty. I’ve had a few personal issues and having had called the office, I happen to speak with Ms. Sanchez.She was very understanding to my needs, and helped me more than I imagined. She made things very easy for me.She is truly a great asset to this office.I wish to thank Zara Realty for having a wonderful person on their team.God Bless you and. Sanchez.Maria
Name: K****** B*****
Date: 2021-02-26 10:19:26
Rating: 5
Comment: I am a tenant with Zara for two years now. I love it here. It is very peaceful. I never had any issues with noise complaints and I never had any issues with my apartment since I moved in here. Its been amazing. The other tenants in this building is really nice. The environment is always clean. We have a great super here, he always keeps the building in top notch condition and he is very helpful. When I first move in, I remember meeting with the staff at the office there were really nice. They made the moving process easy for me. I had called for keys for my sister and they were really nice when helping me, especially Mr. Ramnarine. I would recommend anyone to choose Zara. They will love it here.
Name: G******* R****
Date: 2021-02-23 01:34:37
Rating: 5
Comment: I am enjoying it here living with Zara Realty. My apartment is really beautiful and spacious. My building has its own parking lot, which is really convenient for me. I am not too far from the train station and bus terminal. The hospital is not that far from where I live either. There are a lot of really good restaurants in the area, good food from all over the world . When I was first looking from an apartment I was looking for something safe, with a clean environment and a nice view of the park and I found that here with Zara Realty. The super and the office staff are really nice people. They are always kind and helpful, especially Ryan. I would recommend anyone to rent with Zara Realty, they will love it here.
Name: H****** H****
Date: 2021-01-18 13:02:03
Rating: 5
Comment: 2020 has been a tough year for many people. Some of us lost our jobs and even worse our family members. Many people didn’t know where their next meal would come from or how they will get thru this. I’ve been living with Zara realty for the past five years. Throughout the pandemic I’ve received calls, emails and even masks from my landlord. They notified us of all available avenues to that could help us with food, rent and even our bills. Their staff took the time out to call and check in on their tenants. Amanda went as far as helping to fill out the necessary forms to get help as I was unable to and for that I’m grateful. I hope god continues to bless the Zara management and staff. Keep up the great work!!!
Name: S****** D*****
Date: 2021-01-17 00:39:40
Rating: 5
Comment: It was a simple and fast process for me to get my apartment. The agent was kind and he showed me some beautiful apartments. He was extremely knowledgeable about the community. His explanations allowed me to identify the reasons for choosing my apartment. It was very spacious, clean and comfortable. I moved in with Zara Realty 2 years now, and so far it has been peaceful here. The staff at the office are very helpful, especially Mr. Vikrama. The building is well maintained and in very good condition. The super is always there when needed. He makes sure the entire building is in good condition. There is no issue with pest in my apartment. A quiet, safe and peaceful area to live in. I really love it here. I recommend Zara Realty to a lot of my family members and many of them started renting with Zara Realty too. A five star rating from me.
Name: R***** R********
Date: 2021-01-16 04:20:23
Rating: 5
Comment: Zara Realty Holding Corp is the place to rent from. The apartments are beautiful. The location of the buildings are amazing. My apartment has a layout that suits my family. The building is very close to the train station and some amazing restaurants. The super is really kind and helpful. He keeps the build in good condition. The staff at the office are always helpfully and kind, especially Ryan. They are always giving back to their tenants. They gave us free mask. I got free backpacks for my Kids. I went to the office and got some really nice backpacks and also school supplies. For Thanksgiving I got a free turkey delivered to my home. It was really nice that they are helping their tenants during these times. The best landlords I have ever had. A five star rating from me.
Name: E**** K*******
Date: 2021-01-12 14:15:17
Rating: 5
Comment: Jacinia Sanchez , account representative has been such a blessing to me with my experience here at Zara. She’s always so helpful and compassionate. Whenever I have an issue I always know I can count on her to help me through it. She’s simply the best !
Name: I***** U**
Date: 2020-12-22 19:32:04
Rating: 5
Comment: Sue is the current building manager of 162-20 89th Ave, Jamaica New York 11432. My family and I are residents of the above building for years, before Zara Realty Holding Corp took over the building. Without doubt, I am proud and unequivocally state that Sue is very professional in her duties. She applies sense of humor with good customers relations while responding to tenants issues and requests. Sue consistently and amicably resolves issues with residents to the best interest of the Zara Realty Holding and tenant of the above address. My family and I are wishing her good health and prosperity as she continues her service to humanity.
Name: B*** A***
Date: 2020-12-03 12:19:31
Rating: 5
Comment: It was a simple and fast process for me to get my apartment. The agent was kind and he explained everything to me. He was extremely knowledgeable about the community. His explanations allowed me to identify the reasons for choosing this apartment. The apartment I chose was very spacious, clean and comfortable. I moved in with Zara Realty 5 months now, and so far it has been wonderful and peaceful here. This will be a decision I will never regret. The staff at the office were very helpful, especially Mr. Ramnarine. The building is well maintained and in very good condition. The super is always there when needed. He makes sure the entire building is clean. There is no issue with pest in my apartment. A quiet, safe and peaceful area to live in.
Name: R****** S******
Date: 2020-11-20 10:23:58
Rating: 5
Comment: I have had some wonderful years with Zara Realty. I have been living here for 6 years and I love it here. The apartment I have is very nice and spacious. There is a parking lot at the back of the building and this makes it easier for me. I have easy access to the parks, a wide variety restaurants, stores, the train station,the hospital, and the kids school, which is not far from the building. The super is always helpful and he always keeps the building clean. It is also a very safe environment.The building I am living in has a laundry room on each floor and it is very affordable - this makes it easier for all the tenants in the building. Whenever I call the office, the staff there are always helpful. Mr. Ramnarine always helps me whenever I call. They sent mask to all of the apartments in my building during the pandemic. They even distributed back to school backpacks for the kids, this was wonderful.One of the best decision I have ever made was to rent an apartment with Zara Realty. I have recommended alot of people who moved in and felt the same as I. A five star rating from me.
Name: A**** D*****
Date: 2020-11-16 13:15:41
Rating: 5
Comment: I love living with Zara Realty. I have no issues with my apartment. They always do a great job and are always ready to help their tenants. They are always helpful, especially Ryan. The building is very clean. I have never had an issues with pest or rodents in my apartment, after living here for 10 years. The environment is very safe, they have cameras all over . The super is really amazing, he is always kind and helpful. He makes sure the building is always in good condition. I have had wonderful years here. Its A five star rating from me.
Name: V******* D******
Date: 2020-11-16 12:44:18
Rating: 5
Comment: Renting an apartment with Zara Realty was amazing. From the first day they were helpful. They help me find the perfect apartment for my family and I. A very spacious and beautiful apartment in a perfect location. It is safe and clean. They super keeps the building in perfect conditions. I am living with Zara Realty for over 2 years now and I love it here. I have never had any complaints. The staff at the office is great, especially Mr. Ryan, he is always helpful. I have advised alot of people to rent apartments from Zara Realty, because of the good service they provide and they told me its the best decision they made.
Name: S****** K****
Date: 2020-11-14 12:53:49
Rating: 5
Comment: I worked with Zara Realty when a good friend who lived their got sick in June (non Covid) and went into the hospital/rehab.They were as accommodating as can be, securing his apartment and making sure everything was ready for his return. I took him back there in August. Unfortunately, the next month he passed on. Zara and especially Daniel, DeCastro, Sue Gayadeen and super Super Mahendra Singh helped me navigate through his lease and cleaning out his apartment. As Zara is family owned/managed, they seem to extend that sense of community to their tenants. Thanks to them again.
Name: R***** N*****
Date: 2020-10-06 03:54:36
Rating: 5
Comment: Living with Zara Realty has been great. I have no complaints. I enjoy living here. They always provide great service whenever I contact them about anything. They are always helpful, especially Ryan. The building is always clean. I have never had an issues with rodents or roaches in my apartment, after living here for so long. The environment is very safe. The super is always helpful. I needed to paint over my apartment last summer and all I had to do was call the office and they got it done. I have had wonderful years here so far. A five star rating from me.
Name: R**** C
Date: 2020-09-16 16:07:20
Rating: 5
Comment: This is going to be my HONEST review of MY EXPERIENCE while living there. I forgot who my realtor was but he was a short man, bald head in the middle, he was very nice! Very calm and mild mannered, you can tell he is a good man. I lived in Zaras Building for 3 years. I will speak on both negative and positives. So in my opinion, the prices are a bit on the high side, it could be lower. Parking is non-existent, unless you stay home all day and can watch like a hawk to move on alternate days. AGAIN, this is my experience and my building location. Now, the super is pretty nice, very responsive and overall I never had an issue with him at all, you need something done, you tell him, and he lets you know when hes coming and he come, pretty simple! The building is clean because they do wax and maintain the floors, but if you do not have clean neighbors, well, then you will understand. You have to remember no mater how clean a building is, if you have untidy neighbors, you will have unwanted visitors. I have to say I kept my place neat and am a neat freak so I did not have much of an issue. It is a building so everyone has to do their part, take out your garbage and dont leave messes. No issues with other tenants, everyone comes in and goes out and minds their business. Honestly, pay your rent and mind your business and you will be fine. I did not have any issues while living there. As for as MANAGEMENT, I dealt with JACINIA SANCHEZ, and wow she was the highlight of my stay there. Unfortunately, we all go through things in life, and this is being an honest review, I would be late on rent sometimes, (I TOLD YOU THIS WAS AN HONEST REVIEW)! When speaking with Jacinia, when I got off the phone with her, I felt so relieved. She always made me feel better no matter what I was going through, She always had a plan and did not judge me on my circumstance at the moment, did not made me feel worse than I did! She showed EMPATHY, SYMPATHY, PROFESSIONALISM, COURTESY, and most importantly she CARED! You could feel that she understood what you were going through and she tried to help find a solution, found a game plan so you can catch up. She has a good soul and she is a good human, yes I said good human, because this is what GOD wants us to be in life, to help our fellow bothers and sisters while being non-judgmental, and unbiased while maintaining her professionalism. She is someone I will always remember. Zara Realty is blessed to have someone like her and every else needs to follow suit! I left Zara this year because of personal choice of wanting a new scenery, and parking, nothing forced me out, I figured out a year before and took my time to move! Like I stated before, I did not have issues living there, best tips I can give are to, mind your business, pay your rent on time, and if you are having issues paying your rent, contact them and let them know, they will advise you, and BE A GOOD HUMAN BEING! JACINIA SANCHEZ, I THANK YOU FOR YOUR SERVICE AND BLESSINGS TO YOU!
Name: R***** D*****
Date: 2020-09-03 02:41:36
Rating: 5
Comment: I have been a tenant with Zara Realty for 6 years now, and I enjoy living here. It is very peaceful. When I was looking for an apartment I was looking for somewhere safe and peaceful, with the help of the staff at Zara Realty I found that apartment. The staff are so kind and accommodating , Ryan is always cooperative when I call. I was able to get an apartment that fits my budget. I have easy access to the train station. In the area I am living in there are many amazing restaurants. From my balcony I can see the entire park. I have no issues with my apartment, it is perfect for me. I am grateful that the super always keep the building clean. I am happy living here with my family.
Name: P**** P******
Date: 2020-08-29 15:31:37
Rating: 5
Comment: I have been a tenant with Zara Realty for 4 years now, and I am love living here. The staff are so kind and helpful, Vikrama is always helpful when I call. . I was able to get an apartment that fits my budget. The building I am living in is perfect for me. I have easy access to the hospital, train station, schools and alot of wonderful restaurant and stores. Also, not far from it is a beautiful park. The building is safe and clean. I never had any issues with rodents, and pest in my apartment. I would recommend anyone who is looking for an apartment that is clean and safe to choose Zara Realty.
Name: S***** D*****
Date: 2020-08-09 13:06:23
Rating: 5
Comment: I am a tenant with Zara Realty for 5 years now. It has been a great five years. I had no issues with my apartment. When I first moved here, I chose the building I am living in because it was beautiful, the apartment had a great layout, the building was very clean and it was near a lot of restaurants and stores. I also loved it because it was near the train station. They also have a parking lot which was perfect for me. The super is always kind and always helpful. The staff at the office is always kind and helpful especially Vikrama. I recommend Zara Realty to a lot of people and they rented with Zara. I am not planning to move because I love it here. A five star rating from me.
Name: N****** B*****
Date: 2020-08-06 20:52:52
Rating: 5
Comment: I am a new tenant with Zara, and I am loving it. The staff are so kind and helpful, especially Ryan. I was worried about finding an apartment in these times and with their help I finally got one. I was able to get an apartment to suit my budget. The building I am living in is perfect for me. I am close to the hospital, train station, schools and alot of wonderful restaurants. Also, not far from it is a beautiful park. I think this was best choice I made to rent an apartment with Zara Realty. The building is safe and clean. I would recommend anyone who is looking for an apartment to choose Zara Realty.
Name: P******* B*****
Date: 2020-08-06 15:27:05
Rating: 5
Comment: Zara Realty, the best landlord in Queens. They are always helpful and understanding. The building I am living in is so safe and clean. I do not have any issues. The super keeps the entire building clean. The staff in office is always helpful and kind, especially Mr.Vikrama.They always give back to their tenants. Such a beautiful place to live in. I told two of my family member that were renting with other landlords and they are tenants with Zara now. A 5 star rating from me. Quality service.
Name: A**** P********
Date: 2020-07-01 02:19:27
Rating: 5
Comment: I recently moved in to one of Zara’s 2 bedroom apartments with my two children and we have been having nothing but pleasant times in our new home. All my neighbors are very friendly and were welcoming to us when we moved in and the superintendent has always been extremely kind and helpful. What I enjoy the most is the cleanliness of the building. The building is regularly cleaned and disinfected. As soon as you enter into the building, you can smell how clean the building is and you see the superintendent and his helpers constantly disinfecting the entire building and its common areas. I think this is great, especially due to these uncertain times of COVID-19. As a single mother with two young children, I feel very safe in this building and ever since I’ve moved in I have never had any issues. Everyone at the office is very friendly and always address any questions I may have, and they do so in a prompt manner. I plan to reside in Zara’s apartments for many years and I know my children will enjoy growing up in such a safe and secure environment. Keep up the good work Zara!! Thanks for awesome customer service.
Name: L**** L****
Date: 2020-07-01 02:04:30
Rating: 5
Comment: I have been looking for an apartment for MONTHS now and then I stumbled upon this hidden gem of a company, Zara. The apartment I rented was newly renovated and it had brand new stainless steel appliances and a washer and dryer in the apartment. The detailing of the work in the bathroom, and the mahogany kitchen cabinets and the shining glossy hardwood floors were certainly eye catching for me! I also loved that the building has a gym and it has a laundry room and there is a parking you can rent as well. When I heard the price of the apartment I was even more shocked! Such a beautiful apartment for such an affordable price, and with all these amenities? I knew I had to have it! Within the same week, I ended up renting the apartment and now one year later, my apartment is still looking as new as I got it when I first moved in. I’ve never had any issues with my apartment and any small repairs I needed done, I would schedule it directly with the superintendent or the office and they would ensure my repairs were completed within a timely manner. Zara’s employees are really professional and one thing I can say with certainty is that they care about their tenants and they are always glad to help. Please, if you are looking for an apartment, you definitely found the right place to call home here at Zara.
Name: W***** I*********
Date: 2020-07-01 02:03:13
Rating: 5
Comment: Hands down the best company you can work with when you’re looking to find an affordable and comfortable apartment to live in. I toured many of their apartments before finding the perfect one in the Jamaica area. I was surprised actually to find such a beautiful apartment in the Jamaica area and at such a great price! Zaras apartments really reflect the luxury that their company name has in it. Everything looked so brand new in the apartment and it was very spacious. The move in process was straight forward, smooth and professional. Everything is walking distance to my building, from parks to grocery stores, restaurants, and apparel stores. The trains are near by (E, F, LIRR) and there are many buses, which makes it very convenient to live in the area. I’ve been living with Zara for a few months now and I can also say the office staff have been very understanding and helpful by working with me during the COVID-19 pandemic. They even gave us free masks! What more could you ask for? Rent here!
Name: G******* R****
Date: 2020-06-25 11:18:35
Rating: 5
Comment: Zara Realty, the best landlord in Queens. They are always helpful and understand. The building I am living in is so piecefull and clean. I do not have any issues. The super keeps the entire building clean. The staff in office is always helpful and kind, especially Ryan. They always give back to their tenants. We got backpacks for back to school and even toys for Christmas. Such a beautiful place to live in. I feel safe here. I told two of my family member that were renting with other landlords and they tenants with Zara now. A 5 star rating from me.
Name: M*** S*******
Date: 2020-06-17 19:19:23
Rating: 5
Comment: We have resided at one of the locations managed now by Zara for over 30 years, and we are very pleased with the transitions and improvements. The building is kept clean and the super and staff are always quick to help with any concerns or issues that arise. The management staff, especially Mr. Daniel DeCastro at their main office is super professional, friendly, and always makes the effort to explain things if need be. We thank you!
Name: A**** P******
Date: 2020-06-12 03:02:51
Rating: 5
Comment: The best choice I ever made was to rent an apartment with Zara Realty. since I moved in I had no issues with my apartment, It was very nice. Zara Realty gave mask to all the tenants in my building, that was very helpful especially in these times, A landlord that care for their tenants. The super always keeps the building clean. The office staff is always kind and helpful too, especially Ryan. Everyone in my building is always nice, I feel safe where I am living. If you are looking for safe and clean environment to live in, I recommend Zara Realty. 5 stars all the way.
Name: N***** S****
Date: 2020-06-09 16:54:48
Rating: 5
Comment: Zara Realty, the best landlord I have ever had. They are always helpful and understand. The building I am living in is so piecefull and clean. I do not get problem. The super keeps the entire building clean. The staff in Office is always kind, especially Ryan. They always give back to their tenants. we got backpacks for back to school and even toys for Christmas. Such a beautiful place to live in.
Name: A**** C*******
Date: 2020-06-08 22:24:18
Rating: 5
Comment: Zara Realty Holding Corp offers quality service. Always, kind and helpful. It has been great living here so far. The buildings are always clean and tidy. The supers are always helpful and so as the office staff. Whenever I call I would ask for Mr. Ramnarine, he would always help me. The building is very beautiful and safe.
Name: N****** P******
Date: 2020-06-08 22:00:25
Rating: 5
Comment: My experience with Zara Realty is awesome, I have been a tenant with them for a very long time and I enjoy living here. The office staff is always helpful and kind. Whenever I have concerns I ask for Ryan, he is very professional and positive, gone above and beyond and I’m very appreciative. The super always keeps the building clean & tidy.
Name: K M**
Date: 2020-05-28 21:16:49
Rating: 5
Comment: As far as reviews go I do not usually give a review based on a single experience with a company or individual. I also do not give a review immediately following an incident because the prevailing emotions at the time can influence the review negatively or positively. That would be a reaction and not a review. However, I am inclined to offer my review of Zara’s administration office as experienced through their representatives. Two individuals come to mind, Christina and Daniel, though one briefly and the other protracted. I have dealt with both recently.Christina was my initial point of contact and she was very cordial and professional. She was efficient and after taking all my details and reason for my call said someone will get back to me and someone did, Daniel. It was not my first time speaking with Daniel. I had occasion to speak with him intermittently over the past year. He is professional and knowledgeable of his process. Zara is in the real estate/rental business so naturally any conversation is invariably that of a landlord/tenant relationship. The expectation of a resolution in such a relationship is as acrimonious as a that of a taxpayer and the IRS. But in my case Daniel proved me wrong. Daniel handled my case with the sensitivity of a seasoned professional, responded within the promised time frame and the immediate result of the conversation was seen the day after. I must say that I was impressed. It was not a one-time occurrence either, for when I had reason to call again for a different issue the result was the same. Poignant, professional and punctual. Under stress or faced with cause of uncertainty Daniel is a voice you want to hear. Pleasant, grounded, thoughtful and confident. In my recent interaction with Daniel I was pleasantly surprised when the result of my inquiry resulted in an amicable resolution with a better than expected outcome. Though if the result was otherwise I would not be willing to say it was a fault of his.For this reason I was motivated to write this review. I wish this young man continued success in his endeavors wherever they may take him.
Name: J** C*******
Date: 2020-02-27 17:39:39
Rating: 5
Comment: I really really love living here. The neighborhood is perfect and what an amazingly beautiful building this is. Aside from the fact that my apartment is huge and has really nice views, the hardwood floor makes you drool as they just have the perfect glossy finish. I am very impressed and my guests, when they come over are also very impressed, so thanks for that!! For the price that I pay to live here, it’s definitely a steal…. Everyone is so friendly. I’m not just talking about the residents. I’m talking about the office staff to the people who do repair work. It’s like a community of its own. Everyone makes conversation with you and it’s just a warm and friendly feeling being in this building. Btw, it also feels super secure. And that’s a good feeling to have about the place you live, especially these times. absolutely love it here..yes, would recommend.
Name: J** M**
Date: 2020-02-27 17:38:37
Rating: 5
Comment: This company is really amazing …I dont know where to begin… I came across this place by luck …stumbled on it through a quick google search for apartments in my area…Everyone was so welcoming when I came for a tour…and from the beginning, I was sold after looking at a few apartments. I filled out the application right away. And soon after that I moved in. Once I moved in, I was a happy man. The location of Zara is also really good because there are so many cool restaurants nearby and there are grocery stores right around the bend. I have walked around the neighborhood too and I have to say that it feels really safe and friendly. The building is truly amazing and very well kept. And our apartment itself is gorgeous and the staff is super friendly. Recommend it 100%!
Name: K******* S********
Date: 2020-02-26 15:30:41
Rating: 5
Comment: Ive been with Zara Realty for 3 years now, Ive never had a complaint since living here. The office is great and efficient. I ABSOLUTELY love calling and speaking with Mr. Daniel DeCastro, very helpful, compassionate and understanding. He is willing to assist me.with any issues or concerns that I may have. Overall great experience since Ive been with Zara.
Name: l***** f*******
Date: 2020-02-25 20:18:15
Rating: 5
Comment: I have been renting here for awhile. The neighborhood is good , the building is newly renovated. The apartment is huge nice views. The rent is fairly priced and everyone is so friendly. I’m not just talking about the residents but the staff. Repairs are done fast and prompt. I have no regrets moving here. And I would recommend Zara to everyone I know.
Name: H********* R********
Date: 2020-02-25 17:21:46
Rating: 5
Comment: This place is great. Thanks to an employee by the name of Rosanna. She was professional, well spoken and she listen to my needs. She assist my aunt with some questions regarding her rent. She was very helpful. Thank Rosanna for taking the time to resolve my aunt concerns. It show you care. Keep up the good work. Thanks Zara for employees like Rosanna.
Name: M***** M***** B******* I**
Date: 2020-02-25 16:09:27
Rating: 5
Comment: The building is awesome and is truly luxurious. Its very clean and well kept and offers great views of the area with open floor plans and stainless steel appliances. I moved from another luxury place and I was worried that zara wouldn’t be able to keep up or compare with my previous building but to my surprise, they beat my previous landlord in every category you can think of, plus the rent is cheaper. Really cant beat that. Once you take a tour, you’ll understand why they say these apartments sell themselves. The amenities are absolute stunning, the unit is gorgeous and all the people who work here are incredible. I have never felt more welcome!! This place is absolutely a one of a kind incredible find. We must have decided on our apartment only about 3 hours after given a tour. Love the high ceilings and huge windows. I’m still amazed as though it’s the first time I’m looking at it. Usually, it takes me a really long time to settle in to a new spot but it took me less than a month to feel very very comfortable here, which speaks volumes about the kind of place this is. If you qualify to live here, hurry up and go for it. Will be worth your time and effort.
Name: S*********
Date: 2020-02-18 15:18:05
Rating: 5
Comment: Living in my apartment was everything I expected. It was newly refurbished, clean, comfortable and came with new appliances. I felt very safe now matter when time I left or arrived home. There are alot of cameras and friendly faces. I was blown away that my building also had an easily accessible laundry room and trash shoot. My Super is very respectful and hard working; I see him all the time. Shivanie was very helpful, she always went above and beyond to assure me that I was making the right decision when it came to my living situation. My daughter loves our apartment and enjoy spending time with me. I plan on recommending my friends to her so they can get the same living experience as myself. I am more than satisfied!Great Company with excellent Employees.Thanks to Shivanie and Zara Realty Holding Corp.K. Lawes
Name: K***** C***
Date: 2020-02-18 03:44:23
Rating: 5
Comment: I feel like a long time listener, first time caller. I’ve read the reviews before and I can confirm that my experiences with the customer service team has been fantastic.Ive been living at Zara for 5 years, and when I decided I wanted an upgrade to a bigger apartment I went in and saw Amanda.She did all the heavy lifting and made my transition as seamless as possible. There are not enough superlatives to describe how fantastic of a job she did.She took into consideration previously overlooked issues, and was willing to go the extra mile to ensure the process was completely transparent.She placed herself in the tenants shoe and negotiated/masterminded the best deal for both parties.To new tenants and existing tenants alike, whenever there is a problem, I recommend that you make it your priority to go see/ask for Amanda.If it can be done, it will be done and if it cant, she’ll still give it a go.Thank you for your effort Amanda, it is much appreciated.
Name: J*** P***
Date: 2020-02-11 16:29:10
Rating: 5
Comment: Look - if this is in your price range and you are looking to live in Queens, do yourself a favor and move here immediately. I recommend this place 100%. YOU WILL NOT FIND A BETTER PLACE THAN THIS!! PERIOD! I’ve lived here for more than a year and I’ve been nothing short of blown away by their service. I’ll tell you this right now, if you’ve made up your mind about moving here, you better hurry because I see more and more people moving in every day. The staff is attentive, friendly and helpful. Any request for repairs, no matter how small, is handled promptly. I’ve had about 2 issues with repairs so far, which in my experience is really really good. The community here stays connected and there are many events throughout the year that they hold that I take my kids to and they love it. The building is located in a great neighborhood with hundreds of things to do, grocery stores and restaurants that make living here such a nice experience. The view from our window in our apartment is also really nice. It’s also quite something to see the building being taken care of by the maintenance people on a daily basis. They really do a great job in keeping this place spotless. I highly recommend living here.
Name: H******* K***********
Date: 2020-02-11 01:09:32
Rating: 5
Comment: I have read countless reviews about other apartment buildings when I was looking for an apartment and most of the negative reviews centered around bad neighbors. I’m happy to say I have yet to encounter any bad people who live in this building. If they exist, I am yet to meet them or hear of them. I have met zero obnoxious people and have not had to put up with noise or anything of that sort which I hear is a blessing in apartment buildings generally speaking. My apartment itself is really well constructed and beautiful. All of the finishes everywhere is gorgeous especially in the living room and kitchen and the shower is fantastic. Everything is brand new when you move in. What more can you ask for? All the nice restaurants are close by and the price for an apartment here is very reasonable in my opinion. 100% recommend..5 Stars!
Name: A***** T
Date: 2020-02-10 17:19:28
Rating: 5
Comment: If youre looking for an apartment in this area, I absolutely recommend Zara 100%. After years of living at buildings with horrible landlords it was a breath of fresh air to work with the team at Zara. Right from the beginning of my apartment search until the end of my lease, they were outstanding. Always Always Always prompt with their responses and try their utmost best to resolve issues as quickly as possible. The building is beautiful. The lobby is amazing. And their decoration last Christmas was just perfect..These people are great at what they do and you can tell from the way the building looks and is maintained. The staff does an amazing job taking care of the building. Honestly, if I wasn’t leaving this area to move to NJ, I would have re-signed my lease in a heartbeat. Thank you guys for treating me so good over the years. Will always remember it. Take care of yourselves! Will visit when I’m in the area!
Name: e**** g*****
Date: 2020-02-10 15:46:58
Rating: 5
Comment: Our intention was to find a building that was centrally located with beautiful spacious apartments. That’s exactly what we found at Zara! The building, if you’ve never seen it, is really beautiful and took our breath away when we first laid eyes on it. It is really well taken care of. They must probably get up so early in the morning as I leave for work pretty early and they’re always already up cleaning and doing what they have to do to keep the building in great condition. They always look my way and greet me too. I feel like I’m in good hands and whenever I need help the building reps are easily accessible and friendly to deal with. This place is a slam dunk once you compare it to all the other apartment complexes around here. The reason is simple: The office staff is like family. They are truly responsible for me feeling the way I feel. I feel like this is my forever home and they look and sound like they will do anything possible to ensure I am happy and comfortable. I really appreciate that. The entire building is just an architectural marvel to look at. You can tell that a lot of thought has been put into the construction of this building. For the price you pay here, you will not find a better apartment in this area. Moving to Zara was the best decision I ever made as I truly enjoy living here.
Name: M*** G******
Date: 2020-02-07 06:05:10
Rating: 5
Comment: I recently approached them for an apartment. Their response was marked by quickness and courtesy. Their agent was knowledgeable and friendly. He showed me some amazing apartments according to my needs. Big, medium sized, cozy. Loved them all. The apartments I most want tend to be big, spacious and beautifully constructed. And that’s what I went for and that’s what I ended up choosing. So now currently, I am living in their apartment and enjoying every single bit of time I have spent so far at the place. All thing considered I cannot say enough good things about living here. The move in process was super smooth and super easy and they kept making sure I was well informed about everything that was happening. Also, it’s so clean here. It’s comfortable. It has spacious parking. The office staff is an incredibly hardworking group of individuals. I feel very safe.
Name: C**** R
Date: 2020-02-07 00:48:28
Rating: 5
Comment: I have been living here for a while now and we just signed and renewed our lease and we never want to leave. When we first moved in, we requested a few minor things be done. I can report that the guys who came did everything to our satisfaction within just a few hours. This building is is all we ever wanted and more. We always wanted to live in a quiet, serene area that would keep out the noise from traffic or neighbors etc. That has been made a reality for us by moving in here. Thanks guys. I have to give credit where it’s due.. and credit is due to the maintenance guys. Amazing amazing service that definitely sets them apart from other apartment buildings. These guys are extremely polite and professional and they do really really good work. They even explained the work they were doing as they were doing it. Really incredible service! The management and maintenance team take a lot of pride in this building. You can quickly tell especially when you wake up early in the morning and realize those guys are already up taking care of their duties. Really admire their work ethic. Recommend them 500%. Keep up the good work guys!
Name: A******** K
Date: 2020-02-05 20:10:19
Rating: 5
Comment: Our company does insulation work for Zara and I have to say I am quite impressed with the level of service and professionalism that we’ve received over the years from these guys. It’s uncommon to find good, decent people these days, especially in the world of business. But companies like Zara give me hope that there are still authentic, honest people out there. I have been communicating personally with Rishaad over the past few weeks, and he always goes above and beyond in his efforts to find me some sort of resolution to my issues. In cases where he is unable to help, he directs me to the appropriate people who can help and that means a lot to me. We’ve done some maintenance work at their Flushing and Elmhurst locations and we can vouch for the excellent condition of the buildings. I personally know at least 2 of the tenants and I’ve personally asked them their opinion about zara and they always say “no complaints.” No complaints in the apartment rental business is a huge win for Zara. While I’m not going to embellish their words, I’m not going to downplay them either. “No complaints” says a lot to me about the character of this business. This, coupled with my personal experience with the staff, leaves me in a solid position to recommend zara both as a company to rent from and a company with which to do business. They are trustworthy and no-nonsense kind of people and that’s a positive in my eyes.
Name: J**** M*****
Date: 2020-02-03 14:21:52
Rating: 5
Comment: As someone who does business with this company, I have to say that they are nothing short of exceptional at the services they offer. They understand that in order to run a successful business, you have to first be able to nurture your most precious resource – the human resource. In that vein, I have observed that they have mastered every aspect of the people equation. They are phenomenal with business to business relationships. That I know. They treat their employees well (a close friend of mine works there). And finally, the landlord/tenant relationships are great because I actually have family members who live there and I’ve been to their apartments and the apartments are gorgeous. Zara’s tenants are actually their best advertisers because they go on and on about how great of an experience they have living at Zara. This is why I say they understand the value of the human resource in all aspects of their business and how it helps them to grow. For these reasons, I recommend them without hesitation. I hope to rent with them one day. 5 Stars all the way!
Name: B** S
Date: 2020-01-31 20:56:33
Rating: 5
Comment: I’ve enjoyed my experience with Zara for the past few years. Complex is clean and well maintained. Also would like to commend Jacinia for her professionalism when I run into issues or questions. I’m not a patient person so I commend her for listening and helping whenever it’s needed. Would recommend Zara to anyone looking for apartments.
Name: P***** V*******
Date: 2020-01-29 17:54:04
Rating: 5
Comment: I have friends who live here and I personally know some of the folks who work here. It is in this capacity that I leave this review.They are the kindest and friendliest people I know and their communication style is one marked by patience and openness.I have known them for many years and they have always been this way. They are very personable and approachable.All my friends who live here say the same thing – that they did their research and decided that Zara is the best place to live among all the other apartment buildings in the area.I recommend them 100% for all your apartment rental needs!
Name: L*****
Date: 2020-01-29 14:38:13
Rating: 5
Comment: After checking out almost every apartment building in Queens, I came to the conclusion that I had to live at Zara and I do not regret it one bit. Few of the things that stood out to me was how nice all the buildings looked and how clean the lobbies are, but most of all was how nice the staff is. I had a few issues while moving in, but they were resolved in no time. Plus the maintenance crew is on point with everything. The office staff take their time on the phone with us and answer all our questions to our satisfaction. No complaints there. The building itself has been absolutely phenomenal so far. Being next to the subway makes it so convenient for us and we are very grateful for that fact. Commuting is a breeze for us now whereas before it was a hassle. I would definitely recommend looking into renting from them if you’re currently looking for an apartment.
Name: h**** c****
Date: 2020-01-29 13:04:21
Rating: 5
Comment: My apartment is on the 4th floor and it is incredibly spacious with high ceilings, lots of windows, two bedrooms, two bathrooms, and a very spacious kitchen with new appliances. Its a great deal for this area which has become a cultural hub. I dont see anybody mentioning the park so I will! Call me old fashioned but I still love a good old walk in the park. Parks are literally right next door, and they are extremely beautiful. There are lots of joggers, soccer players, picnickers, and all kinds of great people enjoying the park and the pretty fountains during the day in the summer. And you just cant beat the location. Zara is close to all the good restaurants and grocery stores etc. Everything is a short 5 to 10 minute walk away. The office staff is always very clear and upfront about the fees, and they all make sense. Never had a problem with heating. If I ever had any maintenance problems, one quick call is made in the morning, and before you know it everything is fixed. Ive lived in several apartment buildings in the Queens area, and nothings better than Zara. It doesnt claim to be absolutely perfect, but it’s better than everything else I know. Highly highly recommend!!
Name: J**** B******
Date: 2020-01-29 11:42:09
Rating: 5
Comment: They truly care about their tenants. They pay heed to our needs and requirements. At the beginning after I entered my apartment I needed to have some changes. They listened to me and fulfilled all my requirements. I am thankful to them for going above and beyond to resolve my concerns and giving me a comfortable living experience. Place looks super modern, my apartment has super large bedrooms and I’m just really proud to call this place home. Closet space is also ridiculously huge. I can probably go on and on about more stuff but this is basically a summary of my experience and I’m excited to be living here. For too long I’ve been deprived of a living experience like this.
Name: S**** D****
Date: 2020-01-28 23:48:38
Rating: 5
Comment: My husband and I have a long history with this company. We can 100% attest to their professionalism and their industrious work ethic. Our relationship is one of mutual respect, courtesy, and efficiency. They say what they mean and mean what they say. It’s a real pleasure working with Rishaad on a month to month basis. I also happen to have friends who live at Zara buildings and the praise they all have for this company doesn’t surprise me. If i’m treated the way I am as a customer, i know for a fact that residents are treated the same, or even better. We really value them as a company and want to take this opportunity to recommend them to anyone looking for an apartment, whether it be in Queens or Long Island. Do yourself a solid and check them out. Thank me later!
Name: E***** L***
Date: 2020-01-28 21:04:50
Rating: 5
Comment: Wish everyone was like Zara. No complaints whatsoever here. I live here and I love it here. I’m not sure if it is but if it’s the same management that runs all their buildings in queens, then I recommend all the other buildings too as I heard from friends that apartments there are also really nice and spacious.You will not get the value you get at zara or the price anywhere else. Mark my word. Do your own research obviously but you’ll see what I’m talking bout.Zara is surrounded by the best restaurants and bars in Queens because of where this building is located. Great places surround us including a pharmacy, library, nice restaurants and bars etc…Transportation is easy with the bus stop right outside the apartment which can take you all over the place. The subway is also close by, no more than a 5 minute walk away. These are very convenient things that when you take it all into consideration, makes living here even all the better. The apartment itself is beautiful with beautiful hardwood polished floors and nice closets. Plenty of space for a reasonable price, especially for this location. It’s as perfect as it gets and you don’t feel like you’ve made a bad decision living here. We’ve had a few minor maintenance issues over the 3 year span but overall, we are very happy here. 100% recommend.
Name: C** C***
Date: 2020-01-28 20:19:48
Rating: 5
Comment: You are not going to get a better apartment complex in Queens for the price. I will tell you that right now. Beautiful lobby with impeccable hallways and nicely lit outside and nice garden in front. Love it. The neighborhood is incredibly vibrant. I was more than nervous about moving to Queens alone and i was scared over security but after seeing how brightly lit this place is and hearing all the positive reviews i feel safe. It means a lot to know that I have never, ever, felt uncomfortable inside the building or in the surrounding neighborhood. Cant really complain. I am really happy here at zara. I think the best things about living here are the people who live here the people who manage it and the customer service. Office staff are really down to earth and kind people. Love them for that. Front desk is delightful and always has a smile on their faces. Service requests are promptly responded to and the super is a simple man with a big heart. Really cool people.The building super is the best super Ive ever had in my rental history. He is very patient, unbelievably kind, and makes everything a breeze when you need his help. Anything you need, hes there for you. Love that guy. The building itself is beautiful and has a certain charm to it. Not a single issue was wrong in my unit in the years I have been living here. Everyone is friendly and almost all my neighbors are really nice. All the people who live here are decent and quiet and completely understanding of other peoples religions etc. I cannot stress enough how perfect this place is. You cant beat the location and the price is right. Recommend highly.
Name: S****** A********
Date: 2020-01-28 19:25:41
Rating: 5
Comment: I have had and continue to have great experiences doing business with Zara Realty Holding Corp. They have been very professional and theyre extensive years and knowledge in the industry has made Zara a household name and staple in the community. I look forward to providing many more years of service. Cheers!
Name: I***** T*****
Date: 2020-01-28 19:15:51
Rating: 5
Comment: We have actually been living at Zara for almost ten years and honestly there is perhaps no one better, no better ambassador to represent the building than me! I lived in 2 separate units over the course of my time there - 1 one-bedroom unit with roommates, and 1 one-bedroom unit on my own. one of the things that I liked when i lived there was because of its age, the apartment was VERY sturdily constructed - you never heard your neighbors. I ended up moving out into a brand new condo that I bought, where I could hear literally everything my upstairs neighbors did. A rude awakening after 10 years at Zara! So yeah, all this to say that I took that for granted when i was living at Zara but now that i live elsewhere i really appreciate the value of the peace and quiet and privacy that i had when i was living here. 5 stars all the way!
Name: T*** J** Y***
Date: 2020-01-28 18:07:06
Rating: 5
Comment: Really love it here. The building is beautiful and well situated. Where it’s located is good because everything is so close. Where i lived before you kinda needed a car to move around and get the things you need in life but not here. Everything is walking distance. And that’s just awesome to me. Easily accessible from any subway or bus. So many beautiful local grocery stores and restaurants. The supermarkets here probably have the best and freshest produce selection in all of NYC. My apartment itself is really affordable and spacious. The floors are beautiful. Before I moved in it was redone with modern kitchen appliances installed etc. Sadly, I am leaving Zara after being here just over 4 years but boy I am so impressed that i had to leave this review. My time here has been nothing short of fantastic. The apartments are nice and rodent free, the people are all professionals. I mean the people who live here. Yes the management are all professional you’d expect that but the people who live here are quality really top notch friendly people. What else? Let me see….the appliances are brand new and shiny stainless steel and work really well. Like I said already, the floors are all polished and look amazing. The building is beautiful with the hallways and lobby and the outside of the building well taken care of daily. The staff is also very helpful and I will miss them dearly. Thank you guys for all that you did for me. Highly recommend Zara to everyone!
Name: R****** T****
Date: 2020-01-24 18:56:57
Rating: 5
Comment: We have been a customer of Zara Realty for quite some time now. We are a plumbing supply company that sells plumbing supplies to them. We continue to do business with them because we see all the great things they do for their tenants and we have a long history of being treated well and fairly by them. I personally deal with Rishaad. I recently had a few hiccups that I needed to sort out and as always he was able to help us promptly and courteously. Zara also operates in the neighborhood in which we run our business and they have a really good reputation and standing among our customers. I am proud to recommend them to anyone for an apartment and I know we will continue to have a great relationship going forward.
Name: s**** m*******
Date: 2020-01-24 17:58:48
Rating: 5
Comment: Hi guys! i lived here for 5 years. I moved but the only reason I moved is because I transferred to my job’s Florida location. But i have to give them 5 stars because my experience there was one of the best experiences living at an apartment building i have ever had. For the first week or two I moved here, I had the feeling like I was the only person in the building. I never heard a sound from a single neighbor no exaggeration, and occasionally would hear a loud laughs from my other neighbor but i barely heard that.. Thats it. You could hear hallway noise somewhat easily from the kitchen/living room, but hardly ever, plus that was hardly ever an issue since the hallway didnt get a ton of foot traffic, truth be told. One other thing is that they were very quick with their replies to maintenance requests. The guys were always in uniform and smartly dressed. they always were 100% professional. The value you get for your money here is exceptional. I paid a reasonable amount of money for a top floor, recently renovated apartment. Much better value, in my opinion, than any of those newly built apartments in Queens. Trust me. I priced quite a few other places before i moved to Zara. The management here actually care. Besides promptly taking care of maintenance issues, they dont give you the run around. I recommend them without hesitation!
Name: O**** Y****
Date: 2020-01-24 15:09:36
Rating: 5
Comment: Finding the right home in today’s murky market of popup realty entities can be such a dark maze. That’s what made my experience with Zara Realty so special. Talk about peace of mind, professionalism, and representatives that go above and beyond, this company embodies that. They were efficient in communication and addressing my preferences. They were reliable and on point with all appointments. They made me feel important and that they had a personal stake in ensuring my happiness and satisfaction. Once I found my dream spot, the agent I was working with helped me out so much with all my questions etc. We had a good laugh because I told them handing out my money to strangers makes me nervous. I appreciate and respect them and they appreciate and respect me, and everything has been stupendous ever since. Enjoying my new apartment Thanks to Zara and their fantastic team!
Name: I***** S****
Date: 2020-01-24 14:12:18
Rating: 5
Comment: The best thing about them is that they really know the industry inside and out because they’ve been doing this for years. Im not renting with them currently but I was a tenant up until last year, when I became a home owner. Incidentally, it’s probably due to the value that i got for my money from renting there that led to my home ownership but that’s another story for another time. My apartment was so spacious that i remember signing up so quickly after i had a tour because i knew if i didn’t seize the opportunity, i’d lose the deal to someone else. Honestly the biggest Ive seen in all my years of renting, and boy did we rent a lot at the time. But yeah, we quickly sealed the deal and were happy tenants from there on. Before we moved to Zara, we moved from apartment building to apartment building. Like a previous reviewer said, its the peace of mind that makes it all worth it. You get exactly what you want and theyre pretty flexible with everything. They are just great people overall. Trust me youre not going to find better prices for those apartments. The value is real. We did our homework and looked for years. I definitely recommend them to anyone and everyone looking for an apartment, especially in the Queens and Long Island areas.
Name: A**** C***
Date: 2020-01-24 12:59:54
Rating: 5
Comment: I have lived here for about seven years now and have had a great experience. What can i say? I am blessed. I moved into Zara after never seeing the apartment or even Queens NYC. I moved from Pennsylvania. I cannot begin to tell you enough how blessed I am to have sort of randomly chosen this place! I thought it might be too pricey, but after looking at surrounding apartments, this definitely is the nicest and has the greatest value for your money! The people I meet tell me they pay the same for their small apartment but dont have the space and quality of service that i get - beautiful floors, amazing staff and so on. The location is really good. Far enough to be quiet and pretty and charming, close enough to walk easily to al the good restaurants. I walk to the subway everyday to get to work. Nice grocery stores close by and several to choose from and the people in the neighborhood and in the building are really friendly people. All in all, I would highly recommend living here!
Name: P**** P******
Date: 2019-12-12 01:28:21
Rating: 5
Comment: Extremely please with my choice of living at Zara realty Hollis Location. The actual property is pleasant and very well kept. The trees and the landscaping make the courtyard and parking pleasant. The building is very well maintained inside and outside. I love the fact that we have a live-in super that make me feel safe at all time. The management office shivanie is wonderful and always willing to go the extra mile to help. This indeed is a greatest place to reside.
Name: L*** L*****
Date: 2019-10-29 18:38:25
Rating: 5
Comment: Zara Realty has an amazing employees which are a pleasure to work with. I personally work with Rishaad Ishmail accounts payable department which immediately took care of any unpaid invoices. As a vendor it is hard to come across management companies which are willing to be so helpful. They really do seem like a company that tries making sure everyone they work with is happy. I am sure this amazing work ethic shown by their accounts payable department translates over to all the departments in the company. I am personally very pleased with their services.
Name: A* E****
Date: 2019-09-16 11:09:43
Rating: 5
Comment: Jacinia Sanchez is the epitome of professionalism, dedication and responsiveness you would hope to find in someone helping you to figure out your next place to live; luckily I found her. Not only does she represent herself and Zara well but also is a valued member of the community she works in. I’m on my second lease with Zara because of working with people like Jancinia.Definitely a good person to contact should you need anything, if it’s not her department she’ll get you to the right people.
Name: P****** S*****
Date: 2019-07-29 19:29:54
Rating: 5
Comment: It is close to the subways and buses. Like literally 1 block away for the subway. And the bus is outside the front door. No exaggeration.The guys who maintain the building do an amazing job. Place smells clean and looks clean all the time. And I mean all the time.I hear no noise from neighbors when I’m in my apartment. That used to be a big problem where I lived before. Now it’s not even an issue.The prices are affordable. I mean I don’t know what they are now. But when I moved in 2 years ago they were very affordable for the value that I got.The people who work here are really really professional and carry themselves with respect and dignity.
Name: S***** B****
Date: 2019-01-18 16:49:41
Rating: 5
Comment: Zara Realty has been a major client of mine for over 20 years. I can attest to their integrity, diligence, and kindness. Right from the very beginning of doing business with them, I knew that we would have a mutually beneficial and respectful business relationship. I respect their resolve to keep being the best in their industry and I admire the fact that they keep investing in the neighborhood. I recommend them 100% without hesitation.
Name: K**** B*******
Date: 2018-10-25 15:16:59
Rating: 5
Comment: The Staff & R.E. Agents at Zara Realty are extremely helpful, and super knowledgeable on ALL aspects of Real Estate, and especially on the Rules & Regulations relating to Renting an Apartment in Queens, and with them!Their Customer Service & Legal Council teams make it super easy to understand what youre getting into, and actively try to accommodate your needs as best as they can.I would definitely recommend finding your new home through them!!I know I am!!
Name: E****** B****
Date: 2018-10-07 17:03:27
Rating: 5
Comment: My name is Empress I am the Community Sales Specialist with Spectrum for all Zara locations. I work closely with Zara every weekend in the summer, hosting tenant appreciation day. I enjoyed every minute while hosting these events. The staff and superintendents at Zara are very pleasant and helpful. They always make me feel like I am part of their family.I also admire how willingly and selflessly Zara’s staff and the management team embrace their teants and community.Zara includes local vendors to participate in their events and provide giveaways to their tenants. Zara management team and superintendents has demonstrated to me that their properties are one of the most happiest, peaceful and well kept places to call home.
Name: K** K**
Date: 2018-10-04 17:34:41
Rating: 5
Comment: Zara Realty has really helpful employees. Got all my questions and requests answered right away. Their accounts payable team is the absolute best because they were able to help me resolved some issues with old invoices once it was brought to their attention. I can assure anyone 100% that if my concerns were brought up sooner, they would’ve been resolved just as quickly. Having such helpful employees as part of their team is what every business needs to be successful. 👏🏼👍🏼
Name: J*** P******
Date: 2018-10-04 04:04:51
Rating: 5
Comment: Zara is THE place to live. Ive lived here for ten years. Before Zara took over the building, it was a complete mess. The previous landlord was unable to upkeep the building’s maintainence. But all of that has changed after it was taken over by Zara Realty, where the building has now become a safe haven to live. From the old to the new, I now have stainless steel appliances, polished wooden floors to walk on and best of all, a great building supervisor who is courteous and looks out for the residents. Thank you to the Zara Realty team for making my apartment the best and luxurious one to live in!
Name: s****** d* s**** (** e******
Date: 2018-09-27 22:53:48
Rating: 5
Comment: Been a tenant for over 15 years. I read the few bad reviews here and I wonder what these people are talking about. Zara has shown my family and I nothing but the utmost respect ever since we got this apartment. So many of the tenants in my building say the greatest things about Zara but I don’t see them leaving reviews on here. Some tenants come here to this page only to vent because f the one issues they’re having and then they blow it out of proportion. They’re here to complain about the one bad day they had and forget about the million other fabulous days Zara has afforded them. I’m not one of those tenants. Yes you will hear from me when I have complaints. But I will do it the right way. Some tenants are mad because Zara operates by the book. They are principled and require you to follow the rules. This is what some tenants are complaining about, but this is what I love about them. It’s a symbiotic relationship whereby we hold each other accountable for our actions. My kids love it here. I don’t plan on moving from here in the foreseeable future. My apartment is exactly the way I want it. I wish more people would come on here not just when they want to complain but also to say all the great things Zara has done for them.
Name: W**** S****
Date: 2018-09-20 12:39:34
Rating: 5
Comment: I recently rented a new place from Zara Realty and I couldn’t ask for nothing more. I am very happy with my decision to move into one of their buildings, I first met with their broker Tushan who was very knowledgeable, friendly and helped me to get the perfect apartment in the short timeframe I had to move. The customer service is great and the entire staff at Zara always greets you with a smile and are very helpful to your needs. My apartment was newly renovated and the grounds and facilities are safe and kept clean every day by friendly courteous workers. It’s a great place to call home. The best choice I ever made to live here, I don’t think I would feel safer anywhere else in Queens. Thanks Zara!!!
Name: A*** T****
Date: 2018-09-19 02:46:34
Rating: 5
Comment: Of all my years of living in Queens, Zara Realty ranks #1 on my list. Where do I begin? Right from the start you know youre dealing with professionals who know what theyre doing and who have your best interest at heart. Everything is explained to you in detail and all your questions are answered with professorial skill. I thoroughly enjoyed the process and cant remember a time when looking for an apartment was this rewarding. Please do yourself a favor and call these guys if youre looking for an apartment. Youre just wasting time calling anyone else. The level of professionalism is unmatched. Theres no one else out here whos offering what these guys are offering and theres no one else out here whos handling business like these guys are. Its quite refreshing. If I could give them 6 stars I would.
Name: N****** D* W****
Date: 2017-06-17 14:41:43
Rating: 5
Comment: I’ve been living at New Haven Apartments for almost 4 years now. As a matter of fact, I just renewed my lease for another 2 years. I feel at peace living here. No matter what time I come home in the evenings, I do not have to look behind me.As a single person, security was one of my main concerns. This place is soooo secured with cameras all over. The office staff is very friendly and don’t talk about the maintenance crew. Every time I have a problem in the apartment and make a request, they are always on time to fix the problem. They take great pride in what they do.Yesterday (6/16/17) I had a friend visiting me from Florida and as soon as she came off the elevator, the first thing she said was, this place is soooo clean. I also took her in the mailroom and she was amazed to see how clean it was.I would highly recommend New Haven Apartments to all my friends and family. Just loveeee this place!!!!
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Name: M*** l**
Date: 2024-02-03 13:11:45
Rating: 5
Comment: Im so grateful for this rental agency! They hooked me up with a sweet studio that has everything I need. The elevator and laundry are super convenient. There are trains and buses all over the place, just a block away. I picked the perfect spot. My pad and levels are awesome. We really appreciate how nice our Super is. The office staff is super nice.